Patient Care & Front Desk Coordinator

AMEN CLINICS, INC., A MEDICAL CORPORATION; Tukwila (WA); On-site; USD 42,000 - 54,000; Full time

Job summary

Amen Clinics, Inc., a medical corporation in Tukwila, WA, seeks a Patient Care Coordinator to support the Clinic Director and psychiatrists with administrative tasks, ensuring a smooth, professional patient experience. The PCC focuses on customer service, open communication, and keeping the doctor organized and current on patient needs.

Responsibilities include greeting patients, check-in/out, handling inquiries, updating EMR, posting payments, scheduling appointments, and assisting providers.

Qualifications

• High School Diploma is required
• Medical Assistant Certificate or Associate’s Degree preferred
• Minimum of 2 years professional experience in a clinic or medical practice

Responsibilities

• Greet, check-in and check-out patients
• Handle new and existing patient inquiries
• Ensure EMR accuracy and updates
• Collect and post patient payments
• Answer calls and emails and relay information
• Schedule, reschedule and cancel appointments
• Support assigned doctor and other PCCs
• Provide supplement and nutraceutical information to patients
• Maintain patient confidentiality per HIPAA/HITECH

Skills

Customer service

Communication

Time management

Organization

Teamwork

Confidentiality

Problem solving

Multitasking

Phone etiquette

Education

High School Diploma

Medical Assistant Certificate or Associate’s Degree preferred

Tools

EMR systems

Microsoft Office

Job description

Amen Clinics, Inc., a medical corporation in Tukwila, WA, seeks a Patient Care Coordinator to support the Clinic Director and psychiatrists with administrative tasks, ensuring a smooth, professional patient experience. The PCC focuses on customer service, open communication, and keeping the doctor organized and current on patient needs.

Responsibilities include greeting patients, check-in/out, handling inquiries, updating EMR, posting payments, scheduling appointments, and assisting providers.