Patient Care Coordinator - Front Desk & Scheduling

PacMed Clinics; Seattle (WA); On-site; USD 31,000 - 49,000; Full time

Job summary

Pacific Medical Centers (PacMed) is seeking a friendly front office clerk to support primary care and specialty departments in Seattle. You will manage referrals, patient registration, scheduling, and co-pay collections while delivering excellent customer service.

The role involves greeting visitors, answering phones, coordinating multiple same-day appointments, and arranging interpreter services when needed. A Providence-affiliated network backdrop is noted in the posting.

Qualifications

• 1 year experience in a medical/healthcare setting.
• 2 years experience in a customer service role.
• 6 months recent receptionist or front desk experience.
• 3 months related experience (recurring appointments).
• Experience with medical terminology and basic medical record processes.

Responsibilities

• Manage patient referrals and registration.
• Schedule appointments and coordinate multiple same-day appointments across disciplines.
• Answer phones and greet visitors; provide customer service.
• Coordinate interpreter services when needed.
• Order and maintain office supplies; collect co-pays.
• Provide back-up support and clerical services.

Skills

Customer service

Reception/front desk

Communication

Phone etiquette

Medical terminology

Job description

Pacific Medical Centers (PacMed) is seeking a friendly front office clerk to support primary care and specialty departments in Seattle. You will manage referrals, patient registration, scheduling, and co-pay collections while delivering excellent customer service.

The role involves greeting visitors, answering phones, coordinating multiple same-day appointments, and arranging interpreter services when needed. A Providence-affiliated network backdrop is noted in the posting.