Patient Care Front Desk Associate - Flexible Schedule

Fresh Pond Physical Therapy; New York (NY); On-site; USD 23,419 - 27,552; Part time

Benefits offered by this job

401(k) plan

Paid time off

Flexible schedule

Health insurance

Professional development opportunities

Job summary

Fresh Pond Physical Therapy is looking for a Patient Care Associate in New York, NY. In this role, you will help create a positive experience for patients by managing front desk operations, greeting patients, and handling appointment bookings. Ideal candidates possess strong customer service skills, organizational abilities, and a high school diploma. The position offers $17–20/hour based on experience, along with benefits like health insurance and a 401(k) plan. Join a supportive team dedicated to exceptional patient care in a thriving clinic environment.

Qualifications

• Previous medical office or healthcare experience preferred.
• Customer service experience strongly preferred.
• Proficiency with Google Workspace or similar computer systems.

Responsibilities

• Greet patients and provide excellent customer experience.
• Manage front desk operations including scheduling and check-in/check-out.
• Perform data entry and maintain patient records within the EMR system.
• Verify patient demographics and insurance information.

Skills

Customer service experience

Multitasking skills

Communication skills

Problem-solving abilities

Familiarity with EMR systems

Education

High school diploma or GED

Tools

Google Workspace

Job description

Fresh Pond Physical Therapy is looking for a Patient Care Associate in New York, NY. In this role, you will help create a positive experience for patients by managing front desk operations, greeting patients, and handling appointment bookings. Ideal candidates possess strong customer service skills, organizational abilities, and a high school diploma. The position offers $17–20/hour based on experience, along with benefits like health insurance and a 401(k) plan. Join a supportive team dedicated to exceptional patient care in a thriving clinic environment.