Patient Care Front Desk Associate

Metro Physical & Aquatic Therapy; East Meadow (NY); On-site; USD 23,000 - 28,000; Full time

Job summary

Metro Physical & Aquatic Therapy in East Meadow, NY is hiring a Clinic Support Associate to help run front desk operations and assist clinicians with patient care, ensuring a smooth, welcoming experience for every patient.

Qualified candidates will have a high school diploma or GED and at least one year of medical office or customer service experience, with proficiency in Google Suite and strong communication skills.

Qualifications

• High school diploma or GED is required or preferred.
• One year medical office experience is preferred.
• Proficiency with Google Suite is required.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Greet and welcome patients; answer inquiries and check in patients.
• Manage front desk operations and appointment scheduling.
• Support clinicians with patient care and therapy setup.
• Handle incoming faxes and maintain accurate records.
• Enter patient data into EMR and update treatment plans.
• Generate reports and monitor patient retention and billing basics.
• Ensure co-pays are tallied and payments reconciled.
• Maintain HIPAA-compliant confidentiality and a clean workspace.

Skills

Strong communication skills

Excellent interpersonal skills

Ability to work in a team

Problem-solving skills

Education

High school diploma or GED

Tools

Google Suite

Job description

Metro Physical & Aquatic Therapy in East Meadow, NY is hiring a Clinic Support Associate to help run front desk operations and assist clinicians with patient care, ensuring a smooth, welcoming experience for every patient.

Qualified candidates will have a high school diploma or GED and at least one year of medical office or customer service experience, with proficiency in Google Suite and strong communication skills.