Patient Care Director, BCH Acute Care & Support Services

UCSF Health; Oakland (CA); On-site; USD 140,000 - 190,000; Full time

Job summary

UCSF Health seeks an experienced Patient Care Director to supervise Unit Directors and teams within Pediatric Acute Care & Support Services. This role collaborates with Nursing colleagues, Department Chairs, Medical Directors, and staff to oversee multiple pediatric departments including Hematology/Oncology, Bone Marrow Transplant, and inpatient services.

The Director fosters change management, leads with a shared governance model, and represents nursing on cross-functional committees.

Qualifications

• Bachelor's or Master's degree in Nursing required.
• Master's Degree in Nursing or relevant area.
• Registered Nurse in California with CPR certification.
• At least five years of nursing management and leadership experience in a large academic, complex health care organization.
• Knowledge of ANCC Magnet journey and process.
• Advanced knowledge of hospital operations in a multi-hospital setting and professional standards.
• Strong leadership and the ability to promote shared governance across disciplines.

Responsibilities

• Supervises Unit Directors and teams within Pediatric Acute Care & Support Services.
• Promotes agile and flexible workforce through change management.
• Represents nursing on cross-functional committees; external presence in professional organizations.
• Develops short and long-term strategies that support the nursing workforce and patient care outcomes.
• Ensures quality nursing care aligns with internal policy and external regulations.

Skills

Nursing leadership

Strategic planning

Cross-functional collaboration

Communication

Regulatory compliance

Education

Bachelor's Degree in Nursing

Master's Degree in Nursing or relevant area

Job description

Job Description

Under the general direction of the Associate Chief Nurse Officer (ACNO), the Patient Care Director (PCD) supervises Unit Directors and teams within Pediatric Acute Care & Support Services. The PCD works closely with Nursing colleagues, appropriate Department Chairs, Medical Directors, and medical staff for the services assigned. Core departmental oversight of several pediatric departments, such as: Hematology/Oncology, Bone Marrow Transplant, Medical, Surgical inpatient, and rehabilitation inpatient. Other key contacts include Child Life, Case Management, Social Work, Human Resources, Employee and Labor Relations, Ambulatory Services, Facilities, Materials Management, Finance as well as components of the clinical enterprise including Information Systems, Planning and Marketing and the Medical Group. May represent UCSF Health for specific projects or activities that involve the Benioff Children’s Hospital Oakland (BCHOAK) administration at other local hospitals or community agencies.

Job Description

Under the general direction of the Associate Chief Nurse Officer (ACNO), the Patient Care Director (PCD) supervises Unit Directors and teams within Pediatric Acute Care & Support Services. The PCD works closely with Nursing colleagues, appropriate Department Chairs, Medical Directors, and medical staff for the services assigned. Core departmental oversight of several pediatric departments, such as: Hematology/Oncology, Bone Marrow Transplant, Medical, Surgical inpatient, and rehabilitation inpatient. Other key contacts include Child Life, Case Management, Social Work, Human Resources, Employee and Labor Relations, Ambulatory Services, Facilities, Materials Management, Finance as well as components of the clinical enterprise including Information Systems, Planning and Marketing and the Medical Group. May represent UCSF Health for specific projects or activities that involve the Benioff Children’s Hospital Oakland (BCHOAK) administration at other local hospitals or community agencies. This role is essential and participates with leadership at all levels to develop short and long-term strategies that support the nursing workforce and patient care outcomes. Fosters change management skills in direct reporting leadership team to promote an agile and flexible workforce. Represents nursing on cross-functional committees; has external presence in community, professional organizations and societies. Oversees large, multiple departments. Ensures that quality nursing care is provided and in alignment with internal policy and external regulations for the medical center and / or health system.

Department Overview

Benioff Children’s Hospital Oakland (BCHOAK) is a part of the UC Health System. Complex tertiary care is provided to pediatric patients using a model of Family Center Care. As a regional referral center for Northern California, BCHOAK is a nursing leader and continuing looking to improve on current performance with patient safety as the center core for this work. The Pediatric Acute Care Patient Care Director is essential to this work and leading the care provided patients and families in the Acute Care setting.

Qualifications

• Bachelor's Degree or Master's Degree in Nursing required.
• Master's Degree in Nursing or relevant area
• Registered Nurse in the State of California and Current American Heart Association CPR certification
• At least five (5) years of nursing management and leadership experience in a large academic, complex and highly-matrixed health care organization.
• Knowledge of and experience with the American Nurses Credential Center (ANCC) Magnet journey and process
• Advanced knowledge of hospital operations in a multi-hospital setting; knowledge of appropriate professional standards for the multidisciplinary team.
• Advanced communications and interpersonal skills to promote an effective model of shared governance among multiple disciplines. Ability to motivate and engage all levels of staff regarding patient care programs, strategies, and organizational mission and values.
• Advanced leadership, with demonstrated fiscal and operations management skills. Ability to develop nurse leaders in their adoption and promotion of a shared governance model of collaboration.
• In-depth knowledge of a broad scope of relevant regulatory requirements, as well as legislative, accreditation, licensing and compliance environments.

Preferred Qualifications

• American Heart Association PALS
• Certification in relevant area preferred.
• Ability to develop a systems strategic plan and implementing that vision across a large, complex organization.
• Experience with LEAN methodologies and/or knowledge and support of Lean Management principles.
• Ability to engage in professional nursing associations, academic nursing partnerships, and nursing community to represent UCSF Nursing Services

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here .

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html