Surgical Scheduler

Bridgeview Eye Partners; Maumee (OH); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Starting wage of $15 - $20 per hour based on experience

6.5 paid holidays per year

Approximately 10 days of PTO within the first year

Full benefits including health, dental, vision, and 401k

Job summary

A healthcare provider in Maumee, OH is seeking a Patient Care Counselor to assist patients in understanding their surgical procedures. Responsibilities include educating patients on lens options, consulting, and managing pre- and post-surgery documentation. The ideal candidate is knowledgeable about surgical procedures and can effectively communicate with patients. This position offers a starting wage of $15 - $20 per hour, paid holidays, PTO, and comprehensive benefits including health, dental, vision, and 401k.

Qualifications

• Knowledgeable about surgical procedures, specifically for Clear Lens Exchange, presbyopic correcting and astigmatic correcting implant lenses.
• Ability to educate patients on their options and assist with consultations.
• Familiarity with collecting payments and processing necessary paperwork.

Responsibilities

• Ensure patients understand surgical procedures and their options.
• Communicate with patients regarding pre-op and post-op matters.
• Compile and mail information related to surgical options and financing.
• Assist with patients' applications for Care Credit as needed.
• Educate patients on surgery instructions and maintain accurate records.

Job description

CLI Maumee
3509 Briarfield Blvd
Maumee, OH 43537, USA

CLI Maumee
3509 Briarfield Blvd
Maumee, OH 43537, USA

A Patient Care Counselor ensures patients at our Surgery locations fully understand every aspect of their surgical procedure(s). In this position, the individual must be very knowledgeable about each phase of the patient’s surgery and be able to identify and educate all patients on their options for Clear Lens Exchange, presbyopic correcting and astigmatic correcting implant lenses. The employee is responsible for executing consultations, scheduling patients and performing preliminary testing to assist in counseling patients of their lens options.

WHAT WE OFFER:

• Starting wage of $15 - $20 per hour based on previous experience

6.5 paid holidays per year

Approximately 10 days of PTO within first year

Full slate of benefits to include health, dental, vision, and 401k

ESSENTIAL RESPONSIBILITIES:

• Perform required communication (per Points of Contact) via phone with all patients regarding both pre-op and post-op
• Compile and mail information to patients regarding surgical procedures, along with fees and financing options available to them
• Assist patients with application to Care Credit, as needed
• Review surgery instructions and forms with patients
• Educate patients on surgical procedure(s) and complete pre- and post-surgery documentation
• Ensure payments are collected from patients, as applicable
• Provide ASC/hospital with all required/requested paperwork
• Scan necessary pre- and post-surgical paperwork into database
• Prepare patient’s surgical charts with appropriate paperwork

PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines):

• Physical Activity: Talking, Hearing.
• Physical requirements: Sedentary work. Involves sitting most of the time.
• The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.