Patient Care Coordinator: Welcoming Scheduler & Support

The Dental Specialists; Minneapolis (MN); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with match

HSA/FSA

Life insurance

Disability insurance

Pet insurance

ESPP

Job summary

The Dental Specialists Edina Pediatrics is seeking a friendly, organized Patient Care Coordinator to be the first point of contact for patients and support them through the dental care journey. The role emphasizes exceptional service, clear communication, and attention to detail in a doctor-led, patient-centered culture.

Wage range $24.00-$27.15 per hour. Experience in dental settings is welcome but not required; strong customer service or healthcare backgrounds are encouraged.

Qualifications

• Customer service or healthcare experience preferred.
• Strong communication, both verbal and written.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple schedules and tasks.

Responsibilities

• Greet and assist patients to create a welcoming visit.
• Coordinate and manage patient scheduling and follow-ups.
• Answer questions on appointments, billing, and benefits.
• Verify insurance coverage and update patient accounts.
• Accurately enter and maintain patient information.
• Collaborate with doctors and staff for smooth operations.
• Use scheduling/software to support daily tasks.
• Resolve patient concerns to ensure a positive experience.

Skills

Warm & friendly

Excellent communication

Organizational skills

Customer service oriented

Adaptability

Technology proficient

Team collaboration

Tools

Microsoft Office

Job description

The Dental Specialists Edina Pediatrics is seeking a friendly, organized Patient Care Coordinator to be the first point of contact for patients and support them through the dental care journey. The role emphasizes exceptional service, clear communication, and attention to detail in a doctor-led, patient-centered culture.

Wage range $24.00-$27.15 per hour. Experience in dental settings is welcome but not required; strong customer service or healthcare backgrounds are encouraged.