Pediatric Dental Care Coordinator | Flexible Hours

Camp Smile; Plymouth (MN); On-site; USD 21,000 - 29,000; Full time

Job summary

Camp Smile is hiring a Front Desk/Patient Care Coordinator to join our pediatric dental team. The role is full-time and primarily based out of our Excelsior and Chaska offices, with duties at the reception and patient care coordination to keep the schedule running smoothly.

Responsibilities include greeting patients, handling calls and emails, scheduling and confirming appointments, verify insurance, collect payments, and collaborate with dental staff to address scheduling conflicts.

Qualifications

• Proven experience in a customer service or administrative role, preferably in a healthcare setting.
• Strong communication and interpersonal skills (bilingual a plus).
• Knowledge of dental terminology, procedures, and insurance processes is beneficial.
• Ability to multitask, stay organized, and work in a fast-paced environment.

Responsibilities

• Greet and welcome patients in a friendly and professional manner.
• Answer phone calls, emails, and inquiries promptly, addressing patient concerns and questions.
• Schedule and confirm patient appointments efficiently, considering dentist availability and treatment requirements.
• Coordinate and manage the dental appointment calendar to optimize the daily schedule.
• Verify and update patient insurance information.
• Collect and process payments for services rendered.
• Provide patients with information on treatment costs, insurance coverage, and payment options.
• Collaborate with dental staff to coordinate patient care and address any scheduling conflicts.
• Maintain a clean and organized reception area.
• Address patient concerns and complaints professionally and promptly.
• Collaborate with the dental team to find solutions to patient issues.

Skills

Customer service experience

Administrative skills

Healthcare setting

Bilingual a plus

Job description

Camp Smile is hiring a Front Desk/Patient Care Coordinator to join our pediatric dental team. The role is full-time and primarily based out of our Excelsior and Chaska offices, with duties at the reception and patient care coordination to keep the schedule running smoothly.

Responsibilities include greeting patients, handling calls and emails, scheduling and confirming appointments, verify insurance, collect payments, and collaborate with dental staff to address scheduling conflicts.