Patient Care Coordinator: Welcoming Clinic & Scheduling Pro

Peak Physical Therapy; Columbia (SC); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Charity Day

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability

Long-Term Disability

Paid Time Off

401K + company match

Job summary

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is hiring a Patient Care Coordinator in Columbia, SC. This entry-level role supports clinic growth through patient intake and office operations.

The PCC-I collaborates with the Clinic Director, ensures smooth front-office workflow, and handles scheduling, insurance verification, and payment collection while maintaining welcoming, professional service.

Qualifications

• High School Diploma or equivalent.
• Excellent customer service skills.
• Ability to multitask, maintain organization, meet deadlines, and work with minimal supervision.
• Team player with efficient time management and presentation skills.

Responsibilities

• Greet patients and guests in a friendly, welcoming manner.
• Schedule referrals and patient visits from various channels.
• Verify insurance coverage for patients.
• Collect payments and maintain accurate front-office records.
• Support clinic operations and assist with non-clinical duties as needed.

Skills

Customer service

Communication skills

Multitasking

Time management

Presentation skills

Education

High School Diploma or equivalent

Job description

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is hiring a Patient Care Coordinator in Columbia, SC. This entry-level role supports clinic growth through patient intake and office operations.

The PCC-I collaborates with the Clinic Director, ensures smooth front-office workflow, and handles scheduling, insurance verification, and payment collection while maintaining welcoming, professional service.