Patient Care Coordinator | Scheduling, Insurance & Payments

Elite Dental Partners; Monroeville (Allegheny County); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability

Long-Term Disability

Flexible Spending Accounts

Wellness Program

Paid Time Off

Paid Holidays

Quarterly Bonus

401k

Job summary

Elite Dental Partners in Monroeville, PA is seeking a Patient Coordinator dedicated to patient care and education, and to creating a welcoming environment for all visitors.

You will greet patients, verify insurance eligibility, gather information, and maintain scheduling while handling payments and deposits. The role emphasizes clear communication with patients and team members; a background in dental software like Dentrix is preferred. This is an on-site position with growth opportunities.

Qualifications

• High school diploma required; degree or additional education in a business or healthcare discipline preferred.
• Minimum of two years’ experience in a dental, medical, healthcare, or customer service environment.
• Knowledge of dental insurance and explanation of benefits preferred.
• Excellent communication skills with both the team and patients.
• Proficient with Microsoft Office products and working with dental software; Dentrix experience strongly preferred.

Responsibilities

• Greet patients and their families making them feel welcome in the practice.
• Gather patient information, create their files, and verify insurance eligibility.
• Maintain a productive schedule for the day and schedule future appointments.
• Confirm patient appointments and update the schedule as needed.
• Answer patient questions about insurance and financial arrangements.
• Collect and post payments from patients and insurance companies.
• Balance nightly deposits and complete credit card processing.

Skills

Excellent communication

MS Office proficiency

Dentrix experience

Insurance knowledge

Education

High school diploma

Business or healthcare degree preferred

Tools

Dentrix

Job description

Elite Dental Partners in Monroeville, PA is seeking a Patient Coordinator dedicated to patient care and education, and to creating a welcoming environment for all visitors.

You will greet patients, verify insurance eligibility, gather information, and maintain scheduling while handling payments and deposits. The role emphasizes clear communication with patients and team members; a background in dental software like Dentrix is preferred. This is an on-site position with growth opportunities.