Dental Patient Care Coordinator - Scheduling & Insurance

Elite Dental Partners; Monroeville (Allegheny County); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Life Insurance

Disability Insurance (Short-Term &Long

Flexible Spending Accounts

Wellness Program

Paid Time Off and Paid Holidays

Quarterly Bonus Opportunities

401k

Job summary

Elite Dental Partners in Monroeville, PA seeks a Patient Coordinator to support patient care and education while creating a welcoming environment. The role includes greeting patients, verifying insurance, and managing the schedule.

The position requires a high school diploma with at least two years in dental/medical/customer service, plus knowledge of dental insurance and Dentrix experience is preferred. Competitive benefits accompany full-time work.

Qualifications

• High school diploma required; degree in business or healthcare preferred.
• Minimum of two years’ experience in a dental, medical, healthcare, or customer service environment.
• Knowledge of dental insurance and explanation of benefits preferred.
• Excellent communication skills with both the team and patients.
• Proficient with Microsoft Office products and dental software; Dentrix experience strongly preferred.

Responsibilities

• Greet patients and families, making them feel welcome in the practice.
• Gather patient information, create files, and verify insurance eligibility.
• Maintain a productive schedule for the day and schedule future appointments.
• Confirm patient appointments and update the schedule as needed.
• Answer patient questions about insurance and financial arrangements.
• Collect and post payments from patients and insurance companies.
• Balance nightly deposits and complete credit card processing.

Skills

Excellent communication

Customer service

Team collaboration

Education

High school diploma

Tools

Dentrix

Microsoft Office

Job description

Elite Dental Partners in Monroeville, PA seeks a Patient Coordinator to support patient care and education while creating a welcoming environment. The role includes greeting patients, verifying insurance, and managing the schedule.

The position requires a high school diploma with at least two years in dental/medical/customer service, plus knowledge of dental insurance and Dentrix experience is preferred. Competitive benefits accompany full-time work.