Patient Care Concierge — Growth, Benefits & Impact

Elite Dental Partners; Springboro (OH); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401k

Paid Time Off and Paid Holidays

Quarterly Bonus Opportunities

Job summary

Elite Dental Partners in Springboro, OH seeks a Patient Coordinator dedicated to patient care and education in a welcoming dental family environment. Responsibilities include greeting patients, gathering information, verifying insurance, scheduling, confirming appointments, and discussing insurance/financial arrangements.

You’ll collect payments, balance deposits, and process credit cards while supporting a smooth daily flow.

Qualifications

• High school diploma required, a degree or additional education in a business or healthcare discipline preferred.
• Minimum of two (2) years’ experience in a dental, medical, healthcare, or customer service environment
• Knowledge of dental insurance and explanation of benefits preferred
• Excellent communication skills with both the team and patients
• Proficient with Microsoft Office products and working with dental software, Dentrix experience strongly preferred

Responsibilities

• Greet patients and their families making them feel welcome in the practice
• Gather patient information, create their files, and verify insurance eligibility
• Maintain a productive schedule for the day and schedule future appointments
• Confirm patient appointments and update the schedule as needed
• Answer patient questions about insurance and financial arrangements
• Collect and post payments from patients and insurance companies
• Balance nightly deposits and complete credit card processing

Skills

Communication skills

Customer service

Team collaboration

Education

Degree in business or healthcare (preferred)

Tools

Dentrix

Microsoft Office

Job description

Elite Dental Partners in Springboro, OH seeks a Patient Coordinator dedicated to patient care and education in a welcoming dental family environment. Responsibilities include greeting patients, gathering information, verifying insurance, scheduling, confirming appointments, and discussing insurance/financial arrangements.

You’ll collect payments, balance deposits, and process credit cards while supporting a smooth daily flow.