Patient Care Coordinator/Receptionist

Kansas City Dentures and Implants, LLC; Omaha (NE); On-site; USD 25,000 - 30,000; Full time

Job summary

Kansas City Dentures and Implants, LLC is seeking a Dental Front Desk Coordinator / Dental Receptionist to manage patient check-in/check-out, handle calls, and coordinate scheduling. The role emphasizes a welcoming, organized front-office experience and collaboration with the clinical team.

Typical hours are M-Th 8-5 and Friday 8-2, with pay ranging from $18 to $22 per hour. Strong customer service and computer skills are essential for success.

Qualifications

• Strong customer service and interpersonal communication skills.
• Excellent organizational skills with attention to detail.
• Ability to multitask in a fast-paced environment.
• Comfort with computers, scheduling software, and basic office tech.
• Professional appearance and demeanor.

Responsibilities

• Greet patients and assist with check-in/check-out to create a welcoming experience.
• Answer calls, respond to inquiries, and convey a friendly, professional tone.
• Communicate appointment details and office policies clearly to patients.
• Maintain organized schedule and support front-office productivity.
• Manage front desk tasks and ensure smooth coordination with clinicians.
• Maintain accurate patient records and perform data entry as needed.

Skills

Customer service

Interpersonal communication

Organizational skills

Multitasking

Professional demeanor

Tools

Scheduling software

Office technology

Job description

Description

Job Title: Dental Front Desk Coordinator / Dental Receptionist
Position Summary
The Dental Front Desk Coordinator serves as the first and last point of contact for patients and plays a critical role in creating a welcoming, organized, and professional front-office experience. This position focuses on patient communication, scheduling, and administrative support to ensure smooth daily operations and support overall practice success.

Key Responsibilities

Patient Experience & Communication

• Greet patients warmly upon arrival and assist with check-in and check-out
  
• Answer incoming calls, respond to inquiries, and maintain a friendly, professional tone
  
• Communicate appointment details, office policies, and general visit flow
  
• Support a positive and calm environment for patients throughout their visit
  

Scheduling & Office Flow

• Schedule, confirm, reschedule, and follow up on patient appointments
  
• Maintain an organized and optimized schedule to support provider productivity
  
• Coordinate recall, follow-ups, and unscheduled treatment appointments
  
• Assist with daily office flow and communication between front and clinical teams
  

Administrative & Records Support

• Maintain accurate patient records and documentation in the practice management system
  
• Ensure patient forms and information are completed and up to date
  
• Support general administrative tasks including data entry, filing, scanning, and correspondence
  
• Maintain a clean, organized, and professional front desk and reception area
  

M-TH 8-5, Friday 8-2

$18 - $22 an hour

Requirements

Required Skills & Qualifications

• Strong customer service and interpersonal communication skills
• Excellent organizational skills and attention to detail
• Ability to multitask in a fast-paced environment
• Comfort with computers, scheduling software, and basic office technology
• Professional appearance and demeanor