Patient Care Coordinator/Receptionist

Kansas City Dentures and Implants, LLC; St. Louis (MO); On-site; USD 25,000 - 30,000; Full time

Job summary

Kansas City Dentures and Implants, LLC is seeking a Dental Front Desk Coordinator in the St. Louis area to provide a welcoming patient experience. The role focuses on scheduling, data entry, and administrative support to ensure smooth daily operations and strong patient relations.

Typical hours M-TH 8-5 and Friday 8-2, with pay between $18 and $22 per hour. Join a team dedicated to professional front desk service in a busy dental practice.

Qualifications

• Strong customer service and interpersonal communication skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Comfort with scheduling software and basic office technology.
• Professional appearance and demeanor.

Responsibilities

• Greet patients and manage check-in/check-out.
• Answer calls, inquiries, and maintain a professional tone.
• Communicate appointment details and office policies.
• Support front-office and clinical team flow.
• Maintain patient records in the practice management system.

Skills

Customer service

Organizational skills

Multitasking

Computer skills

Professional demeanor

Job description

Description

Job Title: Dental Front Desk Coordinator / Dental Receptionist
Position Summary
The Dental Front Desk Coordinator serves as the first and last point of contact for patients and plays a critical role in creating a welcoming, organized, and professional front-office experience. This position focuses on patient communication, scheduling, and administrative support to ensure smooth daily operations and support overall practice success.

Key Responsibilities

Patient Experience & Communication

• Greet patients warmly upon arrival and assist with check-in and check-out
  
• Answer incoming calls, respond to inquiries, and maintain a friendly, professional tone
  
• Communicate appointment details, office policies, and general visit flow
  
• Support a positive and calm environment for patients throughout their visit
  

Scheduling & Office Flow

• Schedule, confirm, reschedule, and follow up on patient appointments
  
• Maintain an organized and optimized schedule to support provider productivity
  
• Coordinate recall, follow-ups, and unscheduled treatment appointments
  
• Assist with daily office flow and communication between front and clinical teams
  

Administrative & Records Support

• Maintain accurate patient records and documentation in the practice management system
  
• Ensure patient forms and information are completed and up to date
  
• Support general administrative tasks including data entry, filing, scanning, and correspondence
  
• Maintain a clean, organized, and professional front desk and reception area
  

M-TH 8-5, Friday 8-2

$18 - $22 an hour

Requirements

Required Skills & Qualifications

• Strong customer service and interpersonal communication skills
• Excellent organizational skills and attention to detail
• Ability to multitask in a fast-paced environment
• Comfort with computers, scheduling software, and basic office technology
• Professional appearance and demeanor