Patient Care Coordinator - Primary Care

Providence Health & Services; Seattle (WA); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a compassionate Patient Care Coordinator to enhance patient experiences at their clinics. This role involves coordinating patient information, providing exceptional customer service, and supporting clinical teams to ensure efficient clinic operations. By joining this dedicated team, you will contribute to delivering high-quality, patient-centered care while enjoying a supportive work environment that values your contributions and fosters professional growth. If you are passionate about making a difference in healthcare and thrive in a collaborative setting, this opportunity is perfect for you.

Benefits

Competitive pay

Full medical, dental, and vision coverage

401(k) plan with employer matching

Generous paid time off

Tuition reimbursement

Wellness & mental health assistance

Back-up child & elder care

Qualifications

• 1 year experience in a medical/healthcare setting or 2 years in customer service.
• High level of customer service in fast-paced environments.

Responsibilities

• Coordinate information and support for patient flow at clinics.
• Assist patients with check-in, registration, and billing processes.

Skills

Customer Service

Patient Coordination

Confidential Data Handling

Education

Experience in medical/healthcare setting

Experience in customer service role

Tools

Electronic Medical Records (EMR)

Job description

Patient Care Coordinator – Primary Care at Swedish First Hill Primary Care

Schedule: Full Time, Day Shift

Location: First Hill area of Seattle, Washington

Job description:

Patient Care Coordinators are responsible and accountable for the coordination of information and support needed for the flow of patients at our clinics. As a patient-facing caregiver, you’ll provide customer service, helping patients through processes like check-in, registration, billing/financial aid, and insurance. Patient Care Coordinators work in conjunction with our clinical teams to assist with scheduling, clinic operations, and more.

Swedish Medical Group (SMG) provides an extensive range of ambulatory services to patients throughout the Puget Sound. As a caregiver with SMG, you’ll support the delivery of cost-effective, clinically competent, reliable healthcare by following our core values of Justice, Excellence, Dignity, Integrity, and Compassion. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

At our Primary Care Clinics, we’re our patients’ closest partner when it comes to maintaining optimal health and wellness. Join our experienced and compassionate team to provide holistic care to patients in our community.

Benefits and perks:

• Competitive pay (including holiday pay & shift pay differentials)
• Best-in-class benefits – full medical, dental, and vision coverage from your first day
• 401(k) plan with employer matching & complimentary retirement planner
• Generous paid time off for vacation, sick days, and holidays
• Tuition reimbursement & student loan forgiveness programs
• Wellness & mental health assistance programs
• Back-up child & elder care to help with care disruptions for your family

Required qualifications:

• 1 year experience in a medical/healthcare setting or two years in a customer service role.
• Prior experience providing a high level of customer service in a fast-paced environment, including handling confidential data with discretion.

Preferred qualifications:

• Electronic Medical Records (EMR) experience.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.