Patient Care Coordinator - Primary Care

Providence; Issaquah (WA); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Patient Care Coordinator to enhance patient experiences at its clinics. This role focuses on providing exceptional customer service, assisting with check-ins and registrations, and collaborating with clinical teams to ensure efficient operations. Join a compassionate team that values patient-centered care and fosters professional growth. With comprehensive benefits and a commitment to community health, this position offers a rewarding opportunity to make a difference in patients' lives while supporting your own well-being.

Benefits

Full medical, dental, and vision coverage

401(k) with employer matching

Generous paid time off

Tuition reimbursement

Wellness and mental health programs

Back-up child and elder care support

Voluntary benefits like pet insurance

Qualifications

• 1 year of experience in a healthcare setting or 2 years in customer service.
• Experience providing high-level customer service in a fast-paced environment.

Responsibilities

• Coordinate information and support for smooth patient flow.
• Assist with check-in, registration, billing, and insurance.

Skills

Customer Service

Healthcare Experience

Confidential Data Handling

Tools

Electronic Medical Records (EMR)

Job description

Join to apply for the Patient Care Coordinator - Primary Care role at Providence.

Schedule: Full time, Day Shift

Location: Issaquah, Washington

Job Description

Patient Care Coordinators are responsible for coordinating information and support to ensure smooth patient flow at our clinics. As a patient-facing caregiver, you’ll provide customer service, assisting with check-in, registration, billing/financial aid, and insurance. You will work with clinical teams to help with scheduling, clinic operations, and more.

Swedish Medical Group (SMG) offers extensive ambulatory services throughout the Puget Sound. As a caregiver with SMG, you’ll support delivering cost-effective, competent, and reliable healthcare, guided by our core values of Justice, Excellence, Dignity, Integrity, and Compassion. Join our team and thrive in a culture focused on patient-centered, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, as we believe empowering our staff is key to inspiring and retaining the best talent.

At our Primary Care Clinics, we’re your closest partner in maintaining health and wellness. Join our compassionate team to provide holistic care to our community.

Benefits and Perks

• Competitive pay (including holiday pay & shift pay differentials)
• Full medical, dental, and vision coverage from day one
• 401(k) with employer matching and retirement planning
• Generous paid time off for vacation, sick days, and holidays
• Tuition reimbursement and student loan forgiveness
• Wellness and mental health programs
• Back-up child and elder care support
• Voluntary benefits like pet, auto, home insurance, and commuter benefits

Required Qualifications

• 1 year of experience in a healthcare setting or two years in customer service
• Experience providing high-level customer service in a fast-paced environment, handling confidential data with discretion

Preferred Qualifications

• Experience with Electronic Medical Records (EMR)

Why Join Providence?

Our benefits support your well-being, professional growth, and financial security. We care for you so you can focus on our mission of improving health and well-being for our patients.

About Providence

Our strength lies in Our Promise: “Know me, care for me, ease my way.” Working here means we support your career and foster an inclusive environment where diversity is valued. Our 120,000 caregivers serve across hospitals, clinics, and health services in multiple states, dedicated to expanding access to quality healthcare.

The listed pay range is the base; additional compensation may include shift differentials, on-call pay, overtime, premiums, incentives, or bonuses. Providence offers comprehensive benefits, including retirement plans, health coverage, life and disability insurance, paid leave, and more. Learn more at providence.jobs/benefits.

About the Team

Providence Swedish is the largest not-for-profit healthcare system in the Puget Sound, comprising multiple hospital campuses, emergency rooms, specialty centers, and a network of primary and specialty care locations. We are committed to improving community health through access, education, research, and innovation.

We are an Equal Opportunity Employer, dedicated to creating an inclusive workforce and providing equal opportunities for all.