Patient Care Coordinator - Primary Care

Providence; Seattle (WA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Patient Care Coordinator to join their compassionate team in Seattle. This role involves coordinating essential information and support for patient flow, ensuring an exceptional customer experience in a fast-paced healthcare environment. You will work closely with clinical teams to facilitate scheduling and clinic operations, contributing to a culture of holistic care. With competitive pay and comprehensive benefits from day one, this opportunity is perfect for those passionate about making a positive impact in the community while fostering their professional growth in an inclusive workplace.

Benefits

Competitive pay

Full medical, dental, and vision coverage

401(k) plan with employer matching

Generous paid time off

Tuition reimbursement

Wellness support programs

Back-up child & elder care

Qualifications

• 1 year experience in a medical/healthcare setting or 2 years in customer service.
• Experience providing high-quality customer service in a fast-paced environment.

Responsibilities

• Coordinate information and support for patient flow at clinics.
• Assist patients with check-in, registration, billing, and insurance.

Skills

Customer Service

Data Handling

Patient Coordination

Education

Experience in Healthcare

Experience in Customer Service

Tools

Electronic Medical Records (EMR)

Job description

Join to apply for the Patient Care Coordinator - Primary Care role at Providence

Description

Patient Care Coordinator – Primary Care at Swedish First Hill Primary Care

Schedule: Full Time, Day Shift

Location: First Hill area of Seattle, Washington

Job Description

Patient Care Coordinators are responsible for coordinating information and support needed for patient flow at our clinics. As a patient-facing caregiver, you’ll provide customer service, assisting patients with check-in, registration, billing/financial aid, and insurance. You will work with clinical teams to assist with scheduling, clinic operations, and more.

Swedish Medical Group (SMG) offers extensive ambulatory services throughout Puget Sound. As a caregiver with SMG, you’ll support cost-effective, clinically competent, reliable healthcare aligned with our core values of Justice, Excellence, Dignity, Integrity, and Compassion. Join our team to thrive in a culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters because we believe empowering our staff is key to inspiring and retaining the best talent.

Our Primary Care Clinics are your closest partner in maintaining health and wellness. Join our experienced and compassionate team to provide holistic care to our community.

Benefits And Perks

• Competitive pay (including holiday pay & shift pay differentials)
• Full medical, dental, and vision coverage from day one
• 401(k) plan with employer matching & retirement planning
• Generous paid time off for vacation, sick days, and holidays
• Tuition reimbursement & student loan forgiveness programs
• Wellness & mental health support programs
• Back-up child & elder care for family care disruptions

Required Qualifications

• 1 year experience in a medical/healthcare setting or two years in customer service
• Experience providing high-quality customer service in a fast-paced environment, handling confidential data with discretion

Preferred Qualifications

• Experience with Electronic Medical Records (EMR)

Why Join Providence?

Our benefits are designed to support your well-being, professional growth, and financial security. We take care of you so you can focus on our mission to improve health and well-being. We foster an inclusive workplace where diversity is valued, and everyone is respected.

About Providence

Our strength is in Our Promise: “Know me, care for me, ease my way.” Working here means support in your career, with comprehensive benefits and a commitment to diversity and inclusion. Our 120,000 caregivers serve across multiple states, providing quality care to those in need, with a history of over 100 years of service to the vulnerable.

Note: The listed pay range is the base; additional compensation may include shift differentials, overtime, bonuses, etc. Learn more at providence.jobs/benefits.

About The Team

Providence Clinical Network (PCN) serves patients across seven states with coordinated, compassionate care. Our network includes over 11,000 providers, 900 clinics, and 30,000 caregivers, making us one of the largest in the country.

We are committed to equal opportunity employment and fostering an inclusive environment where diversity is celebrated and all employees can thrive.