Patient Care Coordinator - Primary Care

Providence Health & Services; Issaquah (WA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in healthcare is seeking a Patient Care Coordinator to join their dedicated team. In this role, you will be the vital link between patients and clinical staff, ensuring a seamless experience from check-in to billing. You will thrive in a supportive environment that values patient-focused care, where your contributions directly impact the well-being of the community. With a commitment to excellence and compassion, this position offers a unique opportunity to grow professionally while making a difference in patients' lives. Join a team that empowers you to excel and fosters a culture of respect and understanding.

Benefits

Full medical, dental and vision coverage

401(k) plan with employer matching

Generous paid time off

Tuition reimbursement

Wellness & mental health assistance programs

Back-up child & elder care

Voluntary benefits like pet, auto and home insurance

Qualifications

• Experience in a medical/healthcare setting or customer service.
• Ability to handle confidential data with discretion.

Responsibilities

• Coordinate information and support for patient flow at clinics.
• Assist with scheduling and clinic operations.

Skills

Customer Service

Patient Coordination

Confidential Data Handling

Education

1 year experience in medical/healthcare setting

2 years in a customer service role

Tools

Electronic Medical Records (EMR)

Job description

Patient Care Coordinator – Primary Care at Swedish Primary Care - Issaquah

Schedule: Full Time

Location: Issaquah, Washington

Patient Care Coordinators are responsible and accountable for the coordination of information and support needed for the flow of patients at our clinics. As a patient-facing caregiver, you’ll provide customer service, helping patients through processes like check-in, registration, billing/financial aide and insurance. Patient Care Coordinators work in conjunction with our clinical teams to assist with scheduling, clinic operations and more.

Swedish Medical Group (SMG) provides an extensive range of ambulatory services to patients throughout the Puget Sound. As a caregiver with SMG, you’ll support the delivery of cost-effective, clinically competent, reliable healthcare by following our core values of Justice, Excellence, Dignity, Integrity and Compassion. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

At our Primary Care Clinics, we’re our patients’ closest partner when it comes to maintaining optimal health and wellness. Join our experienced and compassionate team to provide holistic care to patients in our community.

Benefits and perks:

• Best-in-class benefits – full medical, dental and vision coverage from your first day
• 401(k) plan with employer matching & complimentary retirement planner
• Generous paid time off for vacation, sick days and holidays
• Tuition reimbursement & student loan forgiveness programs
• Wellness & mental health assistance programs
• Back-up child & elder care to help with care disruptions for your family
• Voluntary benefits, like pet, auto and home insurance, commuter benefits and more!

Required Qualifications:

• 1 year experience in medical/healthcare setting or two years in a customer service role.
• Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.

Preferred Qualifications:

• Electronic Medical Records (EMR) experience.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.