Patient Care Coordinator - Part-time

Beltone; Crawfordsville (IN); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

PTO

Holidays

EAP

Nectar Rewards

401(k)

Job summary

Beltone in Crawfordsville, IN is seeking a Part-time Patient Care Coordinator to support the Hearing Care Professional, manage appointments, and serve as the patient liaison.

You will handle calls, process forms with HIPAA compliance, assist with local marketing, and ensure accurate payments and inventory while maintaining a welcoming front-desk environment.

This role emphasizes teamwork, organization, and a customer-service mindset to help Beltone deliver premium care.

Qualifications

• High School diploma or equivalent.
• Preferred: 2 years' experience in office administration, sales, or customer service.
• Proficiency in MS Office.
• Flexible to work varying hours.

Responsibilities

• Administrative Support: Perform a range of office tasks efficiently.
• Patient Assistance: Support the Hearing Care Professional in guiding patients and serving as their primary liaison.
• Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.
• Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals.
• Communication: Handle incoming calls and follow up with patients professionally.
• Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
• Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.
• Office Environment: Maintain a clean, welcoming workspace.

Skills

Customer service

Office administration

MS Office

Education

High School diploma or equivalent

Tools

MS Office

Job description

# Beltone - Independently Owned## Patient Care Coordinator - Part-timeApply: IN, Crawfordsville: Full time: Posted Yesterday: R30750We offer a comprehensive benefits package, which includes:• Paid Time Off (PTO)• Paid Holidays• Employee Assistance Program (EAP) – Providing support for personal and work-related challenges• Employee Engagement through Nectar – Recognition and rewards program• 401(k) (Non-Matching) Retirement PlanAt Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.**Responsibilities****\\* Administrative Support**: Perform a range of office tasks efficiently\\* **Patient Assistance**: Support the Hearing Care Professional in guiding patients and serving as their primary liaison.\\* **Appointment Management**: Optimize scheduling to maximize test opportunities and track patient engagement.\\* **Marketing & Sales**: Assist with local marketing efforts, cultivating new community relationships and referrals.\\* **Communication**: Handle incoming calls and follow up with patients professionally. \\* **Documentation & Compliance**: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.\\***Financial Processing**: Manage payments, reconcile cash balances, and oversee inventory.\\***Office Environment**: Maintain a clean, welcoming workspace.**Qualifications**High School diploma or equivalentPreferred: 2 years' experience in office administration, sales, or customer serviceProficiency in MS OfficeFlexible to work varying hours**Competencies**Customer service orientationTeam PlayerSelf-motivated, organized, and decisiveJoin Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer.