Practice Operations Lead: Scheduling & Care Coordination

South Shore Health; Weymouth (MA); Vor Ort; USD 31.000 - 44.000; Vollzeit

Zusammenfassung

South Shore Health in Weymouth, MA is seeking a Practice Coordinator Lead to support administrative and clinical operations across the Medical Oncology Cancer Center. You will manage scheduling, patient interactions, paperwork, and coordination of referrals and authorizations to ensure smooth clinic flow.

In this role you will lead scheduling templates, collaborate with Operations Management, and serve as a resource for quality improvement projects while upholding site policies and patient care

Qualifikationen

• Bachelor's degree or 4-6 years equivalent experience preferred.
• Strong customer service and communication skills.
• Experience with clinic scheduling and medical office workflows.

Aufgaben

• Answer calls, schedule and triage appointments, and manage patient flow.
• Check-in/check-out patients and collect copayments using IDX.
• Coordinate referrals, authorizations, and financial counseling when needed.
• Prepare daily schedules and distribute to providers and staff.
• Support ancillary scheduling (lab, imaging) and ensure compliance with SOPs.

Kenntnisse

Scheduling

Customer service

Communication

Leadership

Ausbildung

Bachelor's degree

Tools

GE Centricity

IDX

Percipio

ARIA

Jobbeschreibung

South Shore Health in Weymouth, MA is seeking a Practice Coordinator Lead to support administrative and clinical operations across the Medical Oncology Cancer Center. You will manage scheduling, patient interactions, paperwork, and coordination of referrals and authorizations to ensure smooth clinic flow.

In this role you will lead scheduling templates, collaborate with Operations Management, and serve as a resource for quality improvement projects while upholding site policies and patient care