Patient Care Coordinator-OBGYN

Jackson Hospital; Montgomery (AL); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Jackson Hospital is seeking a Patient Care Coordinator - MA to support medical plans of care. You will collect vitals, draw blood, perform EKGs and assist with minor procedures. The role involves front-office duties and documentation in the EMR to meet Meaningful Use guidelines.

Applicants should have a high school diploma or equivalent, with MA certification preferred. Strong communication and customer service skills are essential to interact with patients and clinicians effectively.

Qualifications

• High school diploma or equivalent is required; MA certification preferred.
• Experience with EMR, billing/coding references, and tool usage in health care.
• Ability to draw blood, perform EKGs and basic X-ray procedures.
• Strong verbal and written communication and customer service skills.

Responsibilities

• Escort patients to exam rooms and record vitals and health data.
• Draw blood, perform EKGs, and assist with minor procedures such as injections.
• Prepare patients for exams and assist with minor surgery and laceration repairs.
• Maintain EMR documentation and assist with front-office duties when needed.
• Coordinate referrals, prior authorizations and communicate with physicians.

Skills

Verbal communication

Written communication

Telephone etiquette

Manual dexterity

Hearing ability

Team collaboration

Education

High School Diploma or Equivalent

Medical Assistant Certification (preferred)

Tools

EMR software

X-ray equipment

EKG machine

Laboratory equipment

CLIA waived tests

Job description

High School Diploma or Equivalent, certification from accredited Medical Assistant program preferred. Previous work experience in a physician's office. Certification from an accredited Medical Assistant program preferred. Experience with multi-line telephones, fax, computer, printer, copier, credit card equipment, calculator, billing and coding reference materials, equipment used in the delivery of health care. Excellent verbal and written communication required. Good telephone etiquette and customer relations skills. CPT and ICD-Coding, computer. Electronic medical record and practice management software. X-ray. Venipuncture. EKG, Laboratory equipment and CLIA waived tests. Manual dexterity and visual acuity necessary to utilize the PC and calculator; ability to sit for prolonged periods of time; verbal communication and hearing ability to communicate with a multitude of patients and visitors. Must be able to meet department attendance requirements.

Job Description

The Patient Care Coordinator - MA performs routine nursing functions and diagnostic procedures to support medical plans of care. Participates in various other assignments as requested by the physician and clinic administrator. Escorts patients to the exam rooms to collect vital signs, temperature, weight and other health maintenance data. Draws blood for various lab procedures. Performs EKG's and x-rays as ordered by the physician. Gives injections and prepares patients for examinations such as pap smears. Assists with minor surgery and laceration repairs. Records and reviews all prescribed medications on each patient visit. Assists in administering prescribed medications and fulfilling prescription refill requests electronically when permitted by license. Maintains open communication with nurses, physician, and supervisor. Performs all skills on competency skill checklist and attends all updates and in-service education sessions. Initiating, maintaining, and performing patient education. Attains all clinical documentation for referrals, prior authorizations, etc. ensuring continuity of care for patients. Completes all required documentation in electronic medical record to meet Meaningful Use guidelines. Receives clinical messages and responds to patient's needs, escalates messages to physician's attention when appropriate. Assists primary physician with all relevant aspects of patient care and fills in helping other providers and performing front office duties when necessary. Screens patient calls to physicians; handling all calls that do not require a physician. Call patients to relay advice and instructions from the physician. Keeps exam rooms clean, well-stocked and maintained, properly disposing of contaminated and disposable items. Ensures instruments, supplies and equipment are ready for use. Assists and takes initiative in handling issues of a non-routine nature and performs other duties as assigned.

EEO is the Law