Medical Assistant

Genesis OB/GYN; Flagstaff (AZ); On-site; USD 42,000 - 52,000; Full time

Job summary

Genesis OB/GYN in Flagstaff, AZ is seeking a Medical Assistant to provide clinical and administrative support to OB/GYN physicians and staff. You will verify patient information, prepare exams, collect specimens, administer injections, draw blood, and maintain patient confidentiality.

You will also manage patient flow, maintain accurate EHR records, and educate patients on reproductive health topics. The role requires empathy, professionalism, and strong communication in a fast-paced environment.

Qualifications

• Experience with EMR is preferred but not required.
• Prior experience in women’s health or OB/GYN is highly desirable.
• Strong knowledge of medical terminology.
• Ability to manage multiple tasks in a fast-paced environment.
• Excellent communication and customer service.

Responsibilities

• Prepare exam rooms for patients including stocking with proper supplies and cleaning after each patient visit.
• Manage the flow of patients to optimize the physician’s schedule.
• Maintain accurate and timely patient documentation in the EHR system.
• Assist providers with in-office exams and procedures while ensuring patient comfort.
• Educate patients on reproductive health, prenatal care, contraception, and other health related concerns.
• Coordinate and collaborate with team members.
• Schedule patient visits and follow-ups.
• Aide in answering phones, checking in and out of patients when needed.
• Other duties as assigned.
• Maintain efficient supplies on hand and place appropriate orders to maintain supplies.
• Sterilize equipment and exam rooms after each patient visit.
• Inform patients by transmitting physician orders and questions about surgery.

Skills

Medical terminology

Patient care

Sterilization

Multitasking

Communication skills

Team collaboration

Problem solving

Empathy

Tools

EMR systems

Job description

Summary:

The Medical Assistant primarily provides clinical and administrative support to our OB/GYN physicians and other clinical staff. This position requiresstrong communicationand organizational skills andbeing ableto be empathetic towards patients whilemaintainingconfidentiality and professionalism.

Essential Functions:

• Responsible for verifyingpatient information by interviewingpatients,recording medicalhistory, andconfirmingthe purposeofthe visit.

• Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary.

• Responsible for collecting and preparing laboratory specimens, giving patientsinjections,and drawing blood.

• Secures patient information andmaintainspatient confidence by completing and safeguarding electronic and paper medical records; completing diagnostic coding and procedure coding; keeping patient information confidential.

• Informspatients by transmittingphysicianorders and questions about surgery.

• Maintains a safe, secure, and healthy work environment byestablishingand following standards andprocedures,complying withlegal regulations.

• Assistwith sterilizingequipment /maintainproper working knowledge of the Autoclave.

Primary Duties:

• Prepareexam rooms for patients including stocking with proper supplies and cleaning after each patientvisit.

• Manage the flow of patients tooptimizethe physician’s schedule.

• Maintainaccurateandtimelypatient documentation inthe EHRsystem.

• Assistproviderswith in-office exams and procedureswhile ensuring patient comfort.

• Educate patients on reproductive health, prenatal care, contraception, and other health related concerns.

• Respond to (patients/vendors/employees)

• Maintain efficient supplies on hand and placeappropriate orderstomaintainsupplies.

• Sterilize equipment and exam rooms after each patientvisit.

• Coordinate and collaborate with team members.

• Schedulepatientsvisits andfollow-ups.

• Aide in answering phones, checking in and out of patients when needed.

• Other duties as assigned.

Knowledge, Skills, and Abilities:

• Strong knowledge ofmedical terminology.

• Knowledge of patient care techniques, administering injections, drawing blood, takingvitals,and performing basic lab tests.

• Knowledge of sterilization processes.

• Abilityto manage multiple tasks efficiently in a fast-paced environment.

• Customer service skills in handling patient questions and concerns with professionalism,empathyand patience.

• Excellent communication and interpersonal skills.

• Ability to handle unexpected situations calmly and problem-solving patient concerns or conflicts.

• Ability to collaborate in a team environment.

Work Environment

• May require occasional travel or overtime.

• Work is performed in a professional healthcare setting.

• This positionoperatesin an office setting. This role routinely uses standard office equipment such as computers, phones,andphotocopiers.

• Exposure tocommunicable diseases, blood-borne pathogens, and toxic substances in the work environment.

Physical Demands

• Ability to lift and move medical equipment and suppliesup to25pounds.

• Extended periods of standing and walking.

• Manual abilityto handleinstruments and equipment.

Experience

• Experienceand knowledge of an EMRpreferred but not required.

• Prior experience working in a women's health or OBGYN setting is highly desirable.