Certified Medical Assistant

Genesis OB/GYN; Tucson (AZ); On-site; USD 37,000 - 54,000; Full time

Job summary

Genesis OB/GYN in Tucson, AZ is seeking a Certified Medical Assistant to deliver clinical and administrative support to our OB/GYN physicians and staff. The role requires strong organizational and communication skills and the ability to maintain patient confidentiality with empathy.

You will verify patient information, prepare exam rooms, assist with in-office procedures, manage records in the EMR, and educate patients on reproductive health and prenatal care while ensuring safety and quality

Qualifications

• Must have a current valid certification as a Medical Assistant.
• Experience and knowledge of an EMR is preferred but not required.

Responsibilities

• Verify patient information by interviewing patients and recording medical history.
• Prepare exam rooms for patients and assist with in-office exams and procedures.
• Collect and prepare laboratory specimens, give injections, and draw blood.
• Maintain patient records and confidentiality in electronic and paper formats.
• Coordinate and communicate physician orders and questions about surgery to patients.
• Assist with sterilizing equipment and maintaining a clean, safe office environment.
• Schedule patient visits and manage patient flow to optimize the physician’s schedule.
• Educate patients on reproductive health, prenatal care, contraception, and other health concerns.

Skills

Medical terminology

Patient care techniques

Vital signs

Injections/Phlebotomy

Lab specimen collection

EMR systems

Sterilization procedures

Customer service

Communication

Team collaboration

Education

Certified Medical Assistant certification

Tools

EMR system

Autoclave

Job description

Summary:

The Certified Medical Assistant primarily provides clinical and administrative support to our OB/GYN physicians and other clinical staff. This position requires strong communication and organizational skills and being able to be empathetic towards patients while maintaining confidentiality and professionalism.

Essential Functions:

• Responsible for verifying patient information by interviewing patients, recording medical history, and confirming the purpose of the visit.

• Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary.

• Responsible for collecting and preparing laboratory specimens, giving patients injections, and drawing blood.

• Secures patient information and maintains patient confidence by completing and safeguarding electronic and paper medical records; completing diagnostic coding and procedure coding; keeping patient information confidential.

• Informs patients by transmitting physician orders and questions about surgery.

• Maintains a safe, secure, and healthy work environment by establishing and following standards and procedures, complying with legal regulations.

• Assist with sterilizing equipment / maintain proper working knowledge of the Autoclave.

Primary Duties:

• Prepare exam rooms for patients including stocking with proper supplies and cleaning after each patient visit.

• Manage the flow of patients to optimize the physician’s schedule.

• Maintain accurate and timely patient documentation in the EHR system.

• Assist providers with in-office exams and procedures while ensuring patient comfort.

• Educate patients on reproductive health, prenatal care, contraception, and other health related concerns.

• Respond to (patients/vendors/employees)

• Maintain efficient supplies on hand and place appropriate orders to maintain supplies.

• Sterilize equipment and exam rooms after each patient visit.

• Coordinate and collaborate with team members.

• Schedule patients visits and follow-ups.

• Aide in answering phones, checking in and out of patients when needed.

• Other duties as assigned.

Knowledge, Skills, and Abilities:

• Strong knowledge of medical terminology.

• Knowledge of patient care techniques, administering injections, drawing blood, taking vitals, and performing basic lab tests.

• Knowledge of sterilization processes.

• Ability to manage multiple tasks efficiently in a fast-paced environment.

• Customer service skills in handling patient questions and concerns with professionalism, empathy and patience.

• Excellent communication and interpersonal skills.

• Ability to handle unexpected situations calmly and problem-solving patient concerns or conflicts.

• Ability to collaborate in a team environment.

Work Environment

• May require occasional travel or overtime.

• Work is performed in a professional healthcare setting.

• This position operates in an office setting. This role routinely uses standard office equipment such as computers, phones, and photocopiers.

• Exposure to communicable diseases, blood-borne pathogens, and toxic substances in the work environment.

Physical Demands

• Ability to lift and move medical equipment and supplies up to 25 pounds.

• Extended periods of standing and walking.

• Manual ability to handle instruments and equipment.

Education

• Must have a current valid certification as a Medical Assistant.

Experience

• Experience and knowledge of an EMR preferred but not required.

• Prior experience working in a women's health or OBGYN setting is highly desirable.