Patient Care coordinator (Medical Assistant) - Onsite

Neolytix; Chicago (IL); On-site; USD 34,440 - 48,216; Full time

Benefits offered by this job

Mentorship from leadership

Growth opportunities

Small, high-impact team

Job summary

Neolytix in Chicago, IL is seeking a Healthcare Operations Coordinator to act as the operational backbone of our local office. You will coordinate provider enrollment, payer relations, and client service while interacting with leadership and clients daily.

The role emphasizes strong communication, multi-tasking across workstreams, and a bias toward execution. You’ll support office operations, document management, and occasional client site visits in the Chicagoland area, with room to grow into

Qualifications

• Bachelor's degree in business, healthcare administration, or related field.
• 1–3 years of experience in operations, client services, or administrative coordination.
• Strong written and verbal communication skills; bilingual English/Spanish is a plus.
• Proficiency in Microsoft Office; familiarity with Power BI is a bonus.
• Reliable, self-directed, and comfortable operating with minimal supervision.

Responsibilities

• Coordinate provider enrollment and credentialing workflows; track timelines and resolve issues.
• Draft payer communications and coordinate between internal teams and payer contacts.
• Serve as point of contact for local clients; schedule check-ins and prepare meeting materials.
• Manage Chicago location office operations: supplies, scheduling, travel, expenses, and events.
• Maintain organized records across enrollment cases, payer interactions, and client communications.
• Prepare basic reports and dashboards to support team visibility; Power BI experience is a plus.

Skills

Bilingual English/Spanish

Communication

Multitasking

Client coordination

Education

Bachelor’s degree in business or healthcare administration

Tools

Power BI

Microsoft Office

Job description

Healthcare Operations Coordinator

Neolytix | Chicago, IL (On-site) | Full-Time

About Neolytix

Neolytix is a healthcare management services organization supporting 270+ provider groups across revenue cycle management, credentialing & enrollment, patient access, and payer analytics. Our Chicago office is the US hub of a global delivery team spanning three countries.

The Role

You’ll be the operational backbone of our Chicago office — coordinating across provider enrollment, payer relations, and client service while keeping the day-to-day running smoothly. This is a high-touch role where you’ll work directly with company leadership and clients, so strong communication and a bias toward getting things done matter more than any single technical skill.

What You’ll Do

• Support provider enrollment and credentialing workflows, including follow-ups with payers, tracking application status, and resolving issues to keep timelines on track.
• Assist with payer contract communications — drafting correspondence, organizing documentation, and coordinating between internal teams and payer contacts.
• Serve as a point of contact for local clients, including scheduling check-ins, preparing meeting materials, and occasionally visiting client sites in the Chicagoland area.
• Handle office operations for our Chicago location: supplies, scheduling, travel coordination, expense tracking, employee coordination for US-based staff, and support for marketing events and industry conferences.
• Maintain organized records across enrollment cases, payer interactions, and client communications so nothing falls through the cracks.
• Prepare basic reports and dashboards to support team visibility into operational workflows (Power BI experience a plus; we’ll invest in building your skills here).

What We’re Looking For

• Bachelor’s degree in business, healthcare administration, or a related field (MBA a plus).
• 1–3 years of experience in operations, client services, or administrative coordination — healthcare industry exposure preferred but not required.
• Strong written and verbal communication skills; bilingual English/Spanish is a significant plus.
• Comfort working across multiple workstreams simultaneously in a small-team environment.
• Proficiency in Microsoft Office; familiarity with Power BI or other reporting tools is a bonus.
• Reliable, self-directed, and comfortable operating with minimal supervision.

What We Offer

• Competitive hourly compensation commensurate with experience.
• Direct mentorship from senior leadership across healthcare operations, payer strategy, and analytics.
• A clear growth path — this role is designed to deepen into payer analytics and client strategy as you develop.
• A small, high-impact team where your contributions are visible from day one.