Patient Care Coordinator (Hybrid)

US Fertility; Arlington (VA); Hybrid; USD 45,000 - 60,000; Full time

Job summary

US Fertility is seeking a full-time Patient Care Coordinator for its Arlington, VA office. This role involves assisting with the clinical care of fertility patients, counseling, and providing emotional support. The position offers a competitive salary, benefits, and opportunities for professional growth.

Benefits

Competitive pay + bonus

Medical, dental, vision, and 401(k) matching

Generous paid time off and holidays

Tuition assistance

Impact in the community

Qualifications

• Excellent verbal and written communication skills essential.
• Comfort with computer applications required.
• Familiarity with medical terminology is preferred.

Responsibilities

• Assists with the clinical care of fertility patients.
• Provides patient/couple counseling and education.
• Supports program goals and promotes customer service excellence.

Skills

Communication

Interpersonal Skills

Attention to Detail

Customer Service

Data Entry

Education

Minimum of one year experience in healthcare

Job description

Enjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.

We have an immediate opening for a full-time Patient Care Coordinator to join our Arlington, VA office. The schedule is working Monday - Friday from 7 : 30 am - 4 : 30 pm. Hybrid after 6-9 months of training and will offer 1 remote days per week after successful chart review.

How You'll Contribute :

We always do whatever it takes, even if it isn't specifically our "job." In general, the Patient Care Coordinator is responsible for :

Responsibilities include :

• Assists with the clinical care of fertility patients
• Provides patient / couple counseling, procedure teaching, communicates physician orders and instructions
• Provides pre and post op education
• Establishes a compassionate environment by providing emotional and psychological support to patients and patients' families
• Works independently to assure the program goals are achieved
• Support and promote excellence in customer service

What You'll Bring :

The skills and education we need are :

• Excellent oral and written communication, interpersonal and customer service skills
• Ability to work autonomously and in a team environment
• Strong attention to detail, demonstrated ability to follow-through, and high degree of comfort with computer applications, accuracy and speed with data entry is required
• Minimum of one year of prior experience in healthcare and familiarity with medical terminology

More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.

What We Offer :

• Competitive pay + bonus
• Medical, dental, vision, and 401(k) matching
• Generous paid time off and holidays
• Tuition assistance
• Ability to make an impact in the communities we serve

At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) - guide us daily to work hard and enjoy what we do. We're committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!

To learn more about our company and culture, visit here.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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Patient Care Coordinator • Arlington, VA, US