Patient Care Coordinator — Growth, Team‑Driven, On‑Site

Family Eyecare Clinic-Highland Heights; Highland Heights (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) with Match

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

Family Eyecare Clinic-Highland Heights in Ohio is seeking a Patient Care Coordinator to manage front desk operations, patient flow, and scheduling in a fast-paced eye care practice.

You will greet patients, answer calls, verify insurance, enter data in our EMR, and support the care team to ensure a seamless, patient-centered experience.

This full-time role offers growth opportunities, training, and a collaborative team dedicated to service.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent verbal and written communication with patients.
• Ability to work collaboratively across care teams and departments.
• Familiarity with practice management systems (EMR).
• Comfort managing multiple priorities in a fast-paced environment.

Responsibilities

• Greet patients, customers, and vendors in a friendly, professional manner as the primary point of contact.
• Answer phone calls, respond to inquiries, and manage emails or digital communications promptly.

Skills

Organizational skills

Communication skills

Interpersonal skills

EMR software experience

Multitasking

Education

High school diploma or equivalent

Tools

EMR systems

Job description

Family Eyecare Clinic-Highland Heights in Ohio is seeking a Patient Care Coordinator to manage front desk operations, patient flow, and scheduling in a fast-paced eye care practice.

You will greet patients, answer calls, verify insurance, enter data in our EMR, and support the care team to ensure a seamless, patient-centered experience.

This full-time role offers growth opportunities, training, and a collaborative team dedicated to service.