Patient Care Coordinator FW/PY

btyDENTAL WA Group; Federal Way (WA); Hybrid; USD 42,000 - 54,000; Full time

Job summary

The Orthodontic Patient Care Coordinator at btyDENTAL WA Group will travel between our Washington office locations, greeting patients, coordinating appointments, and explaining treatment plans with a warm, professional demeanor.

This traveling role requires reliable transportation, flexibility to work at different locations as needed, and a strong commitment to delivering outstanding patient service and smooth daily operations.

Qualifications

• Friendly, positive, and professional personality.
• Excellent communication and organizational skills.
• Highly reliable and dependable, with a strong commitment to traveling between office locations.
• Reliable transportation and the ability to travel between our locations regularly.
• Flexible, team-oriented, and willing to travel where needed.
• Previous dental or orthodontic experience preferred, but not required.
• Ability to manage multiple responsibilities while maintaining excellent patient service.
• Comfortable working with patients and families.

Responsibilities

• Greet and assist patients and families with a warm and professional attitude.
• Travel reliably between our multiple office locations as needed.
• Be flexible and comfortable working at different office locations based on scheduling and staffing needs.
• Schedule appointments and coordinate patient care.
• Explain treatment plans and payment options to patients and families.
• Answer phones and respond to patient questions.
• Follow up with new and existing patients.
• Work closely with the orthodontist and team at each location.
• Provide excellent customer service and create a positive patient experience.
• Maintain accurate and up-to-date patient records.
• Help ensure smooth daily operations across office locations.

Skills

Friendly demeanor

Communication skills

Organizational skills

Reliability

Travel readiness

Education

Dental/orthodontic experience preferred

Job description

Orthodontic Patient Care Coordinator

We are looking for a friendly, reliable, and organized Orthodontic Patient Care Coordinator to join our team. This is a traveling position, and the ideal candidate must be comfortable and dependable when traveling between our office locations as needed.

Responsibilities

• Greet and assist patients and families with a warm and professional attitude
• Travel reliably between our multiple office locations as needed
• Be flexible and comfortable working at different office locations based on scheduling and staffing needs
• Schedule appointments and coordinate patient care
• Explain treatment plans and payment options to patients and families
• Answer phones and respond to patient questions
• Follow up with new and existing patients
• Work closely with the orthodontist and team at each location
• Provide excellent customer service and create a positive patient experience
• Maintain accurate and up-to-date patient records
• Help ensure smooth daily operations across office locations

Qualifications

• Friendly, positive, and professional personality
• Excellent communication and organizational skills
• Highly reliable and dependable, with a strong commitment to traveling between office locations
• Reliable transportation and the ability to travel between our locations regularly
• Comfortable adapting to different office environments and working with various team members
• Comfortable working with patients and families
• Previous dental or orthodontic experience preferred, but not required
• Ability to manage multiple responsibilities while maintaining excellent patient service
• Flexible, team-oriented, and willing to travel where needed

What We're Looking For

We are looking for someone who is positive, dependable, flexible, and enjoys helping people create beautiful smiles. Because this is a traveling role, reliable transportation, punctuality, and willingness to travel between our office locations are essential requirements for the position.

If you enjoy working with people, thrive in a team environment, and are comfortable traveling between locations, we'd love to hear from you!