Patient Care Coordinator — Front Office & Scheduling

Peak Physical Therapy; Evansville (IN); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Charity Day

Health benefits

PTO and holidays

401K match

Job summary

BenchMark Physical Therapy in Evansville, IN is seeking a Patient Care Coordinator to join our team. The PCC-I supports clinic growth and front-office operations under the Clinic Director, coordinating patient intake, referrals, scheduling, and billing activities.

The role emphasizes customer service, process efficiency, and teamwork. Full-time benefits include paid time off, health benefits, retirement plan, and ongoing training with Upstream Rehabilitation.

Qualifications

• High School Diploma or equivalent.
• Communication skills – must be able to relate well to Business Office and Field leadership.
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision.
• As a member of a team, must possess efficient time management and presentation skills.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Customer Service.
• Create an inviting clinic atmosphere.
• Make all welcome calls.
• Monitor and influence arrival rate through creation of a great customer experience.
• Manage schedule efficiently.
• Manage document routing.
• Manage personal overtime.
• Manage non-clinical documentation.
• Manage deposits.
• Manage caseload, D/C candidate, progress note, and insurance reporting.
• Monitor clinic inventory.
• Attend required training.

Skills

Customer service

Multitasking

Communication skills

Time management

Education

High School Diploma

Job description

BenchMark Physical Therapy in Evansville, IN is seeking a Patient Care Coordinator to join our team. The PCC-I supports clinic growth and front-office operations under the Clinic Director, coordinating patient intake, referrals, scheduling, and billing activities.

The role emphasizes customer service, process efficiency, and teamwork. Full-time benefits include paid time off, health benefits, retirement plan, and ongoing training with Upstream Rehabilitation.