Patient Care Coordinator: Front Office & Patient Experience

Endo1-Partner; Mentor (OH); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

BCBS Medical & Dental insurance

Vision Coverage

Complimentary Life Insurance

Short-term & Long-Term Disability

Pet Insurance Coverage

401(k) plan w/match options

Identity Theft Protection

Legal Services Package

Hospital/Accident/Critical Care

Paid Time Off

Job summary

Periodontal Associates - Mentor, a Specialty1 Partners practice, is seeking a Patient Care Coordinator to join a busy dental specialty team in Mentor, OH. You will manage front desk operations and patient communications to ensure a smooth and welcoming experience for every visitor.

You will maintain patient records, handle calls and emails, and support other office tasks to keep the practice running efficiently. A high school diploma and strong customer-service mindset are required.

Qualifications

• Front desk experience in healthcare preferred.
• Strong communication and people skills required.
• Familiarity with standard office equipment.
• Ability to manage multiple tasks and priorities.
• Great problem-solving and customer service mindset.
• Desire to help patients and provide exceptional service.

Responsibilities

• Greet patients and provide a warm first impression.
• Maintain accurate patient records.
• Answer incoming calls and direct or relay messages.
• Check, sort and forward emails; manage correspondence.
• Keep front desk tidy and stocked with materials.
• Coordinate other office tasks as needed.

Skills

Front desk experience

Communication skills

Office equipment

Multitasking

Problem solving

Patient care

Physical stamina

Organizational skills

OSHA & infection control awareness

Emergency response

Education

High school diploma

Tools

Fax/Printer

Job description

Periodontal Associates - Mentor, a Specialty1 Partners practice, is seeking a Patient Care Coordinator to join a busy dental specialty team in Mentor, OH. You will manage front desk operations and patient communications to ensure a smooth and welcoming experience for every visitor.

You will maintain patient records, handle calls and emails, and support other office tasks to keep the practice running efficiently. A high school diploma and strong customer-service mindset are required.