Patient Care Coordinator: Elevate Patient Experience

Peak Physical Therapy; Redmond (WA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability Insurance

Long-Term Disability Insurance

3 weeks PTO

401K + company match

Job summary

Step & Spine Physical Therapy is seeking a Full Time Patient Care Coordinator in Redmond, OR to support clinic growth and oversee patient intake processes. You will work with the Clinic Director to ensure efficient front-office operations and outstanding patient experiences.

The role emphasizes accurate insurance verification, timely scheduling, and professional customer service, with training on clinic procedures and compliance adherence in a supportive team environment.

Qualifications

• High School Diploma or equivalent.
• Strong communication and customer service skills.
• Ability to multitask and meet deadlines with minimal supervision.
• Team player with time management and presentation skills.

Responsibilities

• Collect payments and verify insurance.
• Schedule patient visits and convert referrals into evaluations.
• Greet patients and maintain an inviting front-office environment.
• Provide excellent customer service and manage non-clinical documentation.

Skills

Customer service

Multitasking

Communication skills

Time management

Education

High School Diploma or equivalent

Job description

Step & Spine Physical Therapy is seeking a Full Time Patient Care Coordinator in Redmond, OR to support clinic growth and oversee patient intake processes. You will work with the Clinic Director to ensure efficient front-office operations and outstanding patient experiences.

The role emphasizes accurate insurance verification, timely scheduling, and professional customer service, with training on clinic procedures and compliance adherence in a supportive team environment.