Patient Care Coordinator/Front Desk- Lincoln Pediatric Dentistry

beBright; Lincoln (NE); On-site; USD 10,000 - 60,000; Full time

Job summary

A vibrant Pediatric Dental practice is seeking a Patient Care Coordinator/Front Desk Receptionist. This role emphasizes patient interactions, scheduling, and administrative support in a welcoming environment. Competitive hourly pay starting at $18, along with a great benefits package awaits the right candidate.

Benefits

Flexible work hours

Excellent benefits packages

Qualifications

• Proven experience in customer service or administration, preferably in healthcare.
• Familiarity with dental terminology and insurance processes is beneficial.

Responsibilities

• Greet and welcome patients in a friendly and professional manner.
• Schedule and confirm patient appointments efficiently.
• Collect and process payments for services rendered.

Skills

Customer service experience

Communication skills

Organizational skills

Interpersonal skills

Multitasking

Job description

We are looking to hire a Patient Care Coordinator/Front Desk Receptionist who is excited about a fun and rewarding career in the Pediatric Dental field. This is a Full-Time position with competitive pay and great benefits! Lincoln Pediatric Dentistry has four locations: North, Southeast, East, and Yankee Hill.

Who We Are

Lincoln Pediatric Dentistry is dedicated to putting our patients first and making every visit a joyful experience. At Lincoln Pediatric Dentistry we have built our practice around one main principle — compassion. We show compassion to our patients, their families and to each other.

Visit our Website: https://lincolnpediatricdentistry.com/

Who We Are Looking For

• Proven experience in a customer service or administrative role, preferably in a healthcare setting.
• Strong communication and interpersonal skills
• Knowledge of dental terminology, procedures, and insurance processes is beneficial.
• Ability to multitask, stay organized, and work in a fast-paced environment.
  
  

Responsibilities

• Greet and welcome patients in a friendly and professional manner.
• Answer phone calls, emails, and inquiries promptly, addressing patient concerns and questions.
• Schedule and confirm patient appointments efficiently, considering dentist availability and treatment requirements.
• Coordinate and manage the dental appointment calendar to optimize the daily schedule.
• Verify and update patient insurance information.
• Collect and process payments for services rendered.
• Provide patients with information on treatment costs, insurance coverage, and payment options.
• Collaborate with dental staff to coordinate patient care and address any scheduling conflicts.
• Maintain a clean and organized reception area.
• Address patient concerns and complaints professionally and promptly.
  
  

We offer a fun and fast-paced work environment with flexible work hours, competitive salaries ($18+hr DOE), and excellent benefits packages.

Lincoln Pediatric Dentistry participates in E-Verify.