Work From Home - Client Benefits Specialist

Freddie Mac; Cedar Falls (IA); Remote; USD 50,000 - 80,000; Full time

Job summary

Freddie Mac propose une opportunité passionnante dans la gestion du service client, axée sur la croissance professionnelle et l'équilibre entre vie professionnelle et personnelle. Ce rôle implique de diriger des équipes, d'assurer un service client exceptionnel et de participer à des formations spécialisées. Profitez d'un environnement de travail flexible avec des opportunités de mentorat et d'avantages attrayants.

Benefits

Visites incitatives annuelles pour les meilleurs performeurs

Programme de remboursement d'assurance complet

Accès à des programmes de formation spécialisés

Qualifications

• Dévouement à offrir des expériences de service client exceptionnelles.
• Capacité à diriger et inspirer des équipes efficacement.

Responsibilities

• Offrir des expériences de service client exceptionnelles.
• Diriger et inspirer des équipes pour des résultats remarquables.

Skills

Communication

Interpersonal skills

Leadership

Job description

Employer Industry: Customer Service Management

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely with a flexible schedule to fit your lifestyle
- Supportive and collaborative work environment that values work-life balance
- Annual incentive trips for top performers to exciting destinations
- Comprehensive insurance reimbursement program for your well-being
- Access to specialized training programs to enhance leadership skills

What to Expect (Job Responsibilities):
- Deliver exceptional customer service experiences to clients
- Lead and inspire teams to achieve outstanding results
- Participate in mentorship opportunities to foster professional growth
- Collaborate with team members to maintain a supportive work environment
- Engage in skills enhancement training to improve customer service management

What is Required (Qualifications):
- Dedication to delivering exceptional customer service experiences
- Strong communication and interpersonal skills
- Ability to lead and inspire teams effectively
- Desire to pursue professional growth while maintaining a healthy work-life balance

How to Stand Out (Preferred Qualifications):
- Previous experience in customer service management or leadership roles
- Proven track record of achieving outstanding results in a team setting
- Familiarity with unionized environments and their benefits

#CustomerService #LeadershipOpportunities #RemoteWork #CareerGrowth #WorkLifeBalance

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