Patient Care Coordinator — Front Desk Lead in Dental Team

Innovate 32; Crest Hill (IL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Dental insurance included

Scrub allowance

Ongoing training + growth

401(k) retirement plan

Job summary

AFD Crest Hill is seeking a Patient Care Coordinator to be the friendly face at the front desk, greet patients, manage schedules, and ensure smooth daily operations.

You’ll support the clinical team, keep records up to date, and deliver a welcoming, patient-first experience within a warm, tenured team environment.

This full-time role offers daytime hours, ongoing training, and growth opportunities within a leading dental practice in the Great Lakes Dental Partners network.

Qualifications

• 1+ year of dental experience
• Strong customer service and communication skills
• Confidence juggling a fast-paced schedule with a calm, can-do attitude
• Detail-oriented with top-notch organization
• A passion for creating a welcoming, patient-first experience

Responsibilities

• Be the friendly face and voice of the practice—answering calls, welcoming patients, and managing schedules
• Keep patient records accurate, up to date, and complete
• Handle questions, concerns, and scheduling needs with empathy and professionalism
• Coordinate seamlessly with the clinical team to keep patient visits smooth and on time
• Participate in team huddles and training—because we’re always learning and growing
• Help maintain a clean, fully stocked, and organized front desk area

Skills

Customer service

Communication

Detail-oriented

Organizational

Job description

AFD Crest Hill is seeking a Patient Care Coordinator to be the friendly face at the front desk, greet patients, manage schedules, and ensure smooth daily operations.

You’ll support the clinical team, keep records up to date, and deliver a welcoming, patient-first experience within a warm, tenured team environment.

This full-time role offers daytime hours, ongoing training, and growth opportunities within a leading dental practice in the Great Lakes Dental Partners network.