Patient Care Coordinator: Front Desk & Insurance Admin

Get Virtual Assistant Jobs; Soddy-Daisy (TN); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Holiday pay

Paid time off (PTO)

Medical, dental, vision insurance

Work-Life balance

Job summary

Fast Pace Health is seeking a Patient Care Specialist to provide administrative support at the clinic, handling patient registration, insurance processing, and delivering exceptional customer service. You will communicate with patients and clinic staff, coordinate records, and assist with back-office tasks when needed.

The role emphasizes a compassionate, patient-centered approach, adherence to compliance, and teamwork within a busy clinical environment.

Qualifications

• High School Diploma or equivalent with CPR certification is required.
• Strong customer service and communication skills are essential.
• Proficiency in basic office software (MS Outlook/Word) and front desk duties.

Responsibilities

• Greet, register, and discharge patients with excellent customer service.
• Input patient demographics and insurance information accurately.
• Verify and update patient insurance details at registration.
• Maintain knowledge of insurance plans, co-pays, and coverage limits.
• Support back-office tasks and cross-train as needed.
• Maintain clinic cleanliness and organize reception area.

Skills

Customer service

Front desk operations

Communication

Education

High School Diploma

CPR certification

Tools

MS Outlook

MS Word

Job description

Fast Pace Health is seeking a Patient Care Specialist to provide administrative support at the clinic, handling patient registration, insurance processing, and delivering exceptional customer service. You will communicate with patients and clinic staff, coordinate records, and assist with back-office tasks when needed.

The role emphasizes a compassionate, patient-centered approach, adherence to compliance, and teamwork within a busy clinical environment.