Patient Care Coordinator — Family Medicine Admin

Northwest Specialty Hospital; Athol (ID); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Company-sponsored events

Health insurance/medical benefits

401K retirement plan

Professional development

Discounts

Wellness program

Work-life balance

Job summary

Northwest Specialty Hospital is seeking a detail-oriented Patient Care Coordinator to join our Athol Family Medicine Team. This on-site role supports patient registration, pre-registration, billing coordination, payments, and updating medical records while handling calls.

The ideal candidate communicates clearly, works well under stress, and delivers excellent customer service in a busy clinic. You will multitask across front-desk duties, ensure proper documentation for billing, and participate

Qualifications

• Professional demeanor and ability to work under stress
• Excellent written and verbal communication skills
• Prior clerical or medical office experience preferred
• Knowledge of basic computer programs such as Microsoft Office Suite

Responsibilities

• Registration and pre-registration functions to ensure smooth patient flow
• Prepare pre-registration packets for each procedure
• Ensure copies of documentation are obtained to facilitate billing and collections
• Process co-payments and payments; update medical records
• Back up incoming calls and direct to appropriate person/department
• Perform nightly closing procedures for the clinic
• Call patients for pre-registration notification including copays and deductibles
• Other duties as assigned

Skills

Typing 40 wpm

People skills

Written and verbal communication

Customer service

Tools

Microsoft Office Suite

Job description

Northwest Specialty Hospital is seeking a detail-oriented Patient Care Coordinator to join our Athol Family Medicine Team. This on-site role supports patient registration, pre-registration, billing coordination, payments, and updating medical records while handling calls.

The ideal candidate communicates clearly, works well under stress, and delivers excellent customer service in a busy clinic. You will multitask across front-desk duties, ensure proper documentation for billing, and participate