PATIENT CARE COORDINATOR - NORTHWEST FAMILY MEDICINE - ATHOL

Northwest Specialty Hospital; Athol (ID); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Company-sponsored events

Health insurance/medical benefits

401K retirement plan

Professional development

Discounts

Wellness program

Work-life balance

Job summary

Northwest Specialty Hospital is seeking a detail-oriented Patient Care Coordinator to join our Athol Family Medicine Team. This on-site role supports patient registration, pre-registration, billing coordination, payments, and updating medical records while handling calls.

The ideal candidate communicates clearly, works well under stress, and delivers excellent customer service in a busy clinic. You will multitask across front-desk duties, ensure proper documentation for billing, and participate

Qualifications

• Professional demeanor and ability to work under stress
• Excellent written and verbal communication skills
• Prior clerical or medical office experience preferred
• Knowledge of basic computer programs such as Microsoft Office Suite

Responsibilities

• Registration and pre-registration functions to ensure smooth patient flow
• Prepare pre-registration packets for each procedure
• Ensure copies of documentation are obtained to facilitate billing and collections
• Process co-payments and payments; update medical records
• Back up incoming calls and direct to appropriate person/department
• Perform nightly closing procedures for the clinic
• Call patients for pre-registration notification including copays and deductibles
• Other duties as assigned

Skills

Typing 40 wpm

People skills

Written and verbal communication

Customer service

Tools

Microsoft Office Suite

Job description

PATIENT CARE COORDINATOR - NORTHWEST FAMILY MEDICINE - ATHOL

Job Category : Administrative-Clerical

Requisition Number : PATIE041524

• Posted : September 9, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Athol, ID 83801, USA

Description

Northwest Specialty Hospital is seeking a detail-oriented, customer service focused, Patient Care Coordinator to join our Athol Family Medicine Team!

We need someone with a professional demeanor, can work well under stress/stress situations, will provide great customer service to our patients, and is able to multitask!

In this role you be responsible perform a variety of medical clerical duties. Some of those duties include registration and pre-registration functions to ensure the smooth transitioning of patients through the services they require; prepare pre-registration packets appropriately for each procedure; ensure that copies of appropriate documentation are obtained to facilitate the billing and collections processes; process co-payments and payments; registered patients and update medical records; back up all incoming calls and direct them to the appropriate person or department; perform nightly closing procedures for clinic; call patients for pre-registration notification including copays and deductibles; and other duties as assigned.

Qualifications and Preferred Experience:

• Knowledge of basic computer programs such as Microsoft Office Suite
• Ability to type at least 40 words per minute
• Ability to relate and work effectively with others
• Demonstrates excellent written and verbal communication skills
• Prior clerical or medical office experience preferred

About Northwest Specialty Hospital:

Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what’s best for patients. Northwest Specialty Hospital includes 12 operating rooms and 28 inpatient beds, along with a variety of clinics and services throughout Kootenai County, that span across multiple specialties.
Northwest Specialty Hospital has earned numerous awards for patient care, surgical skill, medical care, and employee satisfaction. Northwest Specialty Hospital has been recognized as one of theBest Places to Work in the InlandNorthwest for seven consecutive years!! Companies throughout Washington and Idaho were selected based on employee feedback about benefits, work environment, job satisfaction,and other factors. We continue to receive this distinguished honor based on our great company culture, patient focused approach, and robust benefits package!

Some of our amazing perks and benefits offered to employees are:

• Company-sponsored events such assporting events, BBQs, and holiday parties
• Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for benefit eligible positions)
• Growth opportunities, ongoing education, training, leadership courses
• A generous 401K retirement plan
• A variety of discounts throughout the hospital and community are available to employees
• Wellness benefits offered to staff such as: weight loss challenge, access to a dietitian, and discount gym memberships
• Culture that promotes and supports work/life balance

**Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.**

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.