Patient Care Coordinator & Case Analyst

University of Utah Health; Salt Lake City (UT); On-site; USD 52,000 - 76,000; Full time

Job summary

University of Utah Health is seeking a case manager to coordinate services under the direction of physicians and clinical teams. The role focuses on advocating for patients, aligning care plans, and ensuring clear communication among families, referring providers, payers, and the care team.

The position emphasizes compassionate, patient-centered service, with responsibilities including arranging financial resources, developing care plans, and facilitating timely evaluations and team conferences

Qualifications

• Bachelor's degree in a clinical area, health care administration, a related field, or equivalency.
• Two years of experience in case management activities with third party payers.
• Current RQI Healthcare Provider eCredential within 30 days of hire.

Responsibilities

• Functions as the patient advocate to facilitate effective communication and appropriate treatment.
• Orients the patient to the Health Sciences Center program.
• Works with the health care team and patient in the development and implementation of a care plan.
• Advises patients and families regarding financial matters and assists social workers and case managers in accessing financial and community resources.
• Establishing and maintaining good relationships with referring physicians, third party payers and community agencies.
• Facilitates involvement of team members, timely completion of evaluations and reports, and scheduling of team conferences.
• Maintains contact with patient families to facilitate active involvement and knowledge of patient progress.
• Contacts payers and submits reports regarding the patient's initial assessment, expected outcome, expected cost and discharge plan.

Skills

Organizational skills

Communication skills

Care coordination

Lifespan development knowledge

Payer liaison

Education

Bachelor's degree in clinical field/health care

Job description

University of Utah Health is seeking a case manager to coordinate services under the direction of physicians and clinical teams. The role focuses on advocating for patients, aligning care plans, and ensuring clear communication among families, referring providers, payers, and the care team.

The position emphasizes compassionate, patient-centered service, with responsibilities including arranging financial resources, developing care plans, and facilitating timely evaluations and team conferences