Patient Care Case Coordinator

University of Utah; South Salt Lake (UT); Hybrid; USD 55,000 - 75,000; Full time

Job summary

University of Utah Health Hospitals and Clinics is seeking a patient services/case management professional at the Kem And Carolyn Gardner Mental Health Crisis Care Center in South Salt Lake, UT. The role coordinates services under the guidance of physicians and a care team, advocating for patients and families while navigating financial and community resources.

You will work with referring physicians, payers, and social workers to develop care plans, monitor progress, and prepare reports for

Qualifications

• Bachelor's degree in a clinical area, health care administration, a related field, or equivalency.
• Two years of experience in case management activities with third party payers.

Responsibilities

• Functions as the patient advocate to facilitate effective communication and appropriate treatment.
• Orients the patient to the Health Sciences Center program.
• Works with the health care team and patient in the development and implementation of a care plan.
• Advises patients and families regarding financial matters and assists social workers and case managers in accessing financial and community resources.
• Assists in establishing and maintaining good relationships with referring physicians, third party payers and community agencies.
• Facilitates the involvement of team members, timely completion of evaluations and reports, and the scheduling of team conferences.
• Maintains contact with patient families in order to facilitate active involvement and knowledge of patient progress.
• Contacts payers and submits reports regarding the patient's initial assessment, expected outcome, expected cost and then recommendeds a discharge plan.
• Ensures the payer is represented in staffing conferences when requested.

Skills

Communication skills

Organizational skills

Interpersonal skills

Multilingual

Education

Bachelor's degree in a clinical area

Job description

University of Utah Health Hospitals and Clinics is seeking a patient services/case management professional at the Kem And Carolyn Gardner Mental Health Crisis Care Center in South Salt Lake, UT. The role coordinates services under the guidance of physicians and a care team, advocating for patients and families while navigating financial and community resources.

You will work with referring physicians, payers, and social workers to develop care plans, monitor progress, and prepare reports for