Patient Care Coordinator - Behavioral Health Support

Advaita-Health-1; Raleigh (NC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

401(k) employer match

PTO

Health, dental, and vision coverage

HSA/FSA options

Life insurance up to $10,000

Short- and long-term disability

Employee Assistance Program (EAP) with

therapy and financial support

Job summary

Advaita Health in Raleigh, NC is seeking a Patient Care Coordinator to be the first point of contact for patients, families, and providers. You will handle scheduling, admissions, benefit verifications, and insurance paperwork, while delivering compassionate, confidential support across a fast-paced clinical team.

Collaborating with clinicians and administrative staff, you’ll help patients navigate services, coverage options, and next steps, ensuring high-quality care and smooth operational

Qualifications

• Bachelor’s degree or equivalent work experience.
• Minimum of 5 years of healthcare experience in a fast-paced environment.
• Experience with EHR systems and telehealth platforms (e.g., RingCentral, Doxy.me).
• Strong communication and organizational skills with attention to confidentiality.
• Ability to multitask and coordinate care with providers and patients.

Responsibilities

• Schedule appointments and manage patient admissions.
• Verify benefits and handle insurance paperwork.
• Provide front-line support for calls, referrals, and inquiries.
• Collaborate with providers to ensure high-quality patient care.
• Maintain confidentiality and manage multiple priorities in a fast-paced setting.

Skills

Experience in a fast-paced environment

Understanding psychiatric continuum of

Adaptability to changing priorities

Detail-oriented with organizational

Effective verbal and written коммуника

Self-starter with accountability

Multi-tasking across phones, patients,

Education

Bachelor’s degree or equivalent work experience

Minimum of 5 years of healthcare experience

Tools

EHR platforms

RingCentral

Doxy.me

Job description

Advaita Health in Raleigh, NC is seeking a Patient Care Coordinator to be the first point of contact for patients, families, and providers. You will handle scheduling, admissions, benefit verifications, and insurance paperwork, while delivering compassionate, confidential support across a fast-paced clinical team.

Collaborating with clinicians and administrative staff, you’ll help patients navigate services, coverage options, and next steps, ensuring high-quality care and smooth operational