Patient Care Coordinator: Behavioral Health & Nutrition

Avance Care; Durham (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

Avance Care seeks a dedicated Specialty Care Patient Coordinator in Durham, North Carolina. This critical role ensures seamless communication between behavioral therapists, dietitians, and patients while providing high customer service. Responsibilities include coordinating patient scheduling, checking in patients, managing billing, and supporting group classes.

The ideal candidate thrives in a fast-paced environment, possesses strong organizational and communication skills, and is proficient in EMR systems like EPIC.

If you are passionate about patient care and detail-oriented, we encourage you to apply!

Qualifications

• Ability to maintain confidentiality and uphold HIPAA compliance.
• Commitment to delivering compassionate, professional care.
• Experience in patient coordination in a healthcare setting.

Responsibilities

• Coordinate patient flow and scheduling for behavioral therapists and dietitians.
• Accurately check patients in/out and verify information.
• Explain insurance benefits and service fees to patients.
• Provide administrative support for group classes.

Skills

Strong verbal and written communication skills

Attention to detail

Organizational skills

Strong computer skills including EMR systems

Ability to work independently and in a team

Effective time management

Multitasking in a fast-paced environment

Tools

EMR systems (EPIC preferred)

Microsoft Office

Job description

Avance Care seeks a dedicated Specialty Care Patient Coordinator in Durham, North Carolina. This critical role ensures seamless communication between behavioral therapists, dietitians, and patients while providing high customer service. Responsibilities include coordinating patient scheduling, checking in patients, managing billing, and supporting group classes.

The ideal candidate thrives in a fast-paced environment, possesses strong organizational and communication skills, and is proficient in EMR systems like EPIC.

If you are passionate about patient care and detail-oriented, we encourage you to apply!