Patient Care Coordinator

Allmed Staffing Inc; Worcester (MA); On-site; USD 23,000 - 32,000; Full time

Job summary

Allmed Staffing Inc. is seeking a Pharmacy Care Coordinator to support the implementation of pharmacy programs and operational processes within the Quality Pharmacy team.

The role ensures program requirements are met, helps troubleshoot member issues, and acts as a subject matter expert for colleagues. The position is 100% onsite at a San Antonio, TX facility, with pay at $20/hr and a contract-to-hire arrangement from 03/02/2026 to 09/01/2026, Monday–Friday, 9:00 AM–6:00 PM CST.

Qualifications

• High School Diploma or GED required.
• Minimum of two years of customer service experience.
• At least one year of call center experience.
• Basic knowledge of Microsoft Office (Word and Outlook).
• Basic understanding of medical terminology.

Responsibilities

• Support implementation and execution of pharmacy programs and processes.
• Assist staff in meeting program and operational requirements.
• Troubleshoot and resolve member issues from outreach calls.
• Provide guidance to other Pharmacy Care Coordinators on the team.
• Communicate effectively with patients and clinicians.
• Maintain documentation and ensure policy compliance.
• Uphold confidentiality standards.
• Uphold ethical business practices and professional conduct.
• Maintain professionalism in appearance and demeanor.

Skills

Customer service

Call center

Microsoft Word

Microsoft Outlook

Written communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Job Title: Pharmacy Care Coordinator
Allmed Benefits: Vision Insurance, Health Insurance, Dental Insurance and 401(k)
Pay Rate: $20/hr (Paid Weekly)
Work Location: San Antonio, TX
100% Onsite - WellMed Corporate Facility
Contract to Hire: 03/02/2026 to 09/01/2026
Schedule: Monday-Friday, 9:00 AM-6:00 PM CST

Position Summary

The Pharmacy Care Coordinator supports the implementation and execution of pharmacy programs and operational processes within the Quality Pharmacy team. This role assists pharmacy staff in meeting program requirements, ensures operational responsibilities are fulfilled, and helps troubleshoot member-related issues identified during outreach efforts. The Pharmacy Care Coordinator may also serve as a subject matter expert to other team members.

Key Responsibilities

• Support the successful implementation and execution of pharmacy programs and processes
• Assist pharmacy staff in meeting applicable program and operational requirements
• Troubleshoot and resolve member issues identified during pharmacy outreach calls
• Provide guidance and serve as a resource for other Pharmacy Care Coordinators on the Quality Pharmacy team
• Communicate effectively with patients, physicians, clinical staff, contracted providers, and management
• Maintain accurate documentation and ensure compliance with departmental policies and procedures
• Uphold strict confidentiality standards regarding patient and organizational information
• Adhere to ethical business practices and organizational guidelines
• Maintain a high level of professionalism in conduct and appearance

Required Qualifications

• High School Diploma or GED required
• Minimum of two (2) years of customer service experience
• At least one (1) year of experience in a call center environment
• Basic knowledge of Microsoft Office applications, including Word and Outlook
• Basic understanding of medical terminology
• Ability to work independently with limited supervision
• Strong organizational skills with attention to detail
• Excellent verbal and written communication skills
• Demonstrated professionalism and commitment to confidentiality

Interview Process

• Virtual, on-camera interview via Microsoft Teams