Patient Care Coordinator

Professional Physical Therapy; Fort Lee (NJ); On-site; USD 35,360 - 43,680; Full time

Benefits offered by this job

Monthly performance bonus

Medical, dental, vision insurance

Life insurance

401(k)

Employee assistance program

Employee discounts

Employee referral program

Paid time off (PTO)

Job summary

A leading healthcare provider in Fort Lee, NJ, seeks a Patient Care Coordinator to enhance patient experience by greeting patients, handling phone calls, and managing appointments. Ideal candidates will have a high school diploma and experience in customer service within healthcare settings. This position offers a competitive salary and comprehensive benefits, including medical insurance and a 401(k).

Qualifications

• Prior experience in a customer service or administrative role, preferably in a healthcare setting.
• Strong attention to detail and organizational skills.
• Proficient in computer skills and ability to learn new software systems.

Responsibilities

• Greet patients and ensure a positive experience.
• Answer phones and assist with scheduling.
• Discuss insurance benefits and payment responsibilities.

Skills

Customer service experience

Interpersonal skills

Organizational skills

Multitasking

Education

High school diploma or equivalent

Job description

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience.

Compensation

• Base pay range: $35,360.00/yr - $43,680.00/yr
• Hourly rate: $17.00 - $21.00 per hour (based on experience and qualifications)

Responsibilities

• Greet patients
• Answer phones
• Schedule patient appointments
• Complete new patient registration and data entry
• Discuss insurance benefits, authorization requirements, and payment responsibilities
• Collect patient balances (copay/deductible/coinsurance)
• Perform standard day-to-day clinical administrative responsibilities

Requirements

• High school diploma or equivalent
• Prior experience in a customer service or administrative role, preferably in a healthcare setting
• Excellent interpersonal and communication skills
• Strong attention to detail and organizational skills
• Ability to multitask, prioritize tasks, and work in a fast-paced environment
• Proficient in computer skills and ability to learn new software systems

Benefits

• Monthly performance bonus
• Medical, dental, vision insurance
• Life insurance
• 401(k)
• Employee assistance programEmployee discounts
• Employee referral program
• Paid time off (PTO)