Patient Care Coordinator

NSCA; Summerville (SC); On-site; USD 35,000 - 48,000; Full time

Job summary

NSCA in Summerville, SC is seeking a Medical Receptionist/Patient Care Coordinator for our Speech Therapy and Occupational Therapy practice. The role emphasizes delivering excellent customer service, scheduling appointments, and maintaining accurate patient records.

The successful candidate will be friendly, professional, and able to multitask in a fast-paced environment. Expected hours are 35 to 40 per week with a Monday-Thursday 10:00 AM - 6:00 PM and Friday 9:00 AM - 5:00 PM schedule.

Qualifications

• Customer service experience of 3 years is required.
• MD Receptionist experience of 3 years is required.
• Medical or Therapy front desk experience of 1 year is required.

Responsibilities

• Greet patients and visitors professionally.
• Answer phone calls and respond to inquiries.
• Schedule appointments and maintain patient records.
• Collect patient information and demographics.
• Collect patient balances.
• Efficiently manage the Provider's schedules.

Skills

Customer service

Phone etiquette

Scheduling

Record keeping

Job description

Job Description

We are seeking a Medical Receptionist/ Patient Care Coordinator to join our Speech Therapy and Occupational Therapy practice. The successful candidate will be responsible for delivering excellent customer service, scheduling appointments, and maintaining accurate patient records. The ideal candidate should have a friendly and professional demeanor, excellent communication skills, and the ability to multitask in a fast-paced environment. Expected hours: 35 to 40 hours per week. This is a key holding position with closing duties. Exact hours will be Monday-Thursday: 10:00 AM - 6:00 PM and Friday: 9:00 AM - 5:00 PM.

Responsibilities

• Greet patients and visitors professionally.
• Answer phone calls and respond to inquiries.
• Schedule appointments and maintain patient records.
• Collect patient information and demographics
• Collect patient balances
• Efficiently manage the Provider's schedules

Experience

• Customer service: 3 years (Required)
• MD Receptionist: 3 years (Required)
• Medical or Therapy office front desk: 1 year (Required)