Patient Care Coordinator

RiseMe; Springville (UT); On-site; USD 31,000 - 36,000; Full time

Benefits offered by this job

Dental benefits

Paid time off

Training and growth

Job summary

Art City Dental in Springville, Utah seeks a friendly Patient Care Coordinator to join our team. We value personality and warmth and will teach dental basics.

You’ll guide patients from arrival through treatment, answer questions, present plans, and support the team to keep care running smoothly. Full-time schedule with weekdays; generous benefits and opportunities to grow with our established family practice.

Qualifications

• Warm, caring, dependable mindset; able to engage with patients
• Comfortable talking with people; able to manage phone inquiries
• Able to learn dental workflows and computer systems

Responsibilities

• Greet patients and create a welcoming experience
• Answer phones and assist patients with questions
• Present treatment plans and explain care options
• Communicate with patients throughout treatment
• Follow up on unscheduled treatments and reminders
• Explain payment options and setup in-office plans
• Coordinate appointments with the doctor and team

Skills

Personable

Phone etiquette

Team player

Tech savvy

Job description

Are you the person who makes everyone feel welcome?

Art City Dental in Springville, Utah is looking for a bubbly, friendly, and outgoing Patient Care Coordinator to join our team!

We’re looking for personality first. You don’t need to know everything about dentistry on day one, we can teach you the dental side of the role. What matters most to us is finding someone who is warm, caring, dependable, comfortable talking with people, and excited to be part of a team.

If you’re the type of person who naturally makes people feel comfortable, enjoys helping others, and brings positive energy wherever you go, we’d love to meet you!

What You’ll Do

As our Patient Care Coordinator, you’ll help guide patients through their entire experience with our practice — from the moment they walk through the door to the completion of their treatment.

Your day will include:

• Welcoming patients and creating a warm, positive experience
• Answering phones and helping patients with questions
• Presenting treatment plans and helping patients understand their recommended care
• Communicating with patients throughout their treatment
• Following up with patients who have unscheduled treatment
• Helping patients understand payment options and setting up in-office payment plans
• Making sure patients have the appointments they need and following up when necessary
• Working closely with the doctor and team to keep the patient experience running smoothly

What We’re Looking For

We can teach you the dental knowledge and systems you need to be successful. We can't teach personality — and that's what we're looking for!

The right person will be:

• Bubbly and friendly – You naturally make people feel welcome
• Warm and caring – You genuinely enjoy helping people
• Comfortable talking with patients – You aren't afraid to pick up the phone or have a conversation
• A team player – You enjoy working with others and supporting your teammates
• Organized and dependable – You follow through and keep things moving
• Hardworking – You take pride in doing your job well
• Positive and professional – You bring good energy to the workplace
• Comfortable with technology – You can learn new computer systems and aren't intimidated by technology

Dental experience is a nice-to-have, but it is not the most important thing to us. If you have the right personality and are willing to learn, we want to hear from you!

Schedule

Full-time

• Monday: 8:00 AM–5:00 PM
• Tuesday: 7:00 AM–5:00 PM
• Wednesday: 8:00 AM–5:00 PM
• Thursday: 8:00 AM–5:00 PM
• Friday–Sunday: Off

What We Offer

• $15/hour, depending on experience
• Dental benefits
• Paid time off
• A supportive and upbeat team environment
• Training and the opportunity to learn the dental side of the business
• The opportunity to grow with an established family dental practice

About Art City Dental

Art City Dental is a family dental practice in Springville, Utah, focused on providing quality dental care while creating a welcoming experience for every patient.

We’re a growing practice with a team that values being professional, upbeat, hardworking, caring, and supportive. Our goal is to continue building our patient base while providing a high level of care and service to the community.

Think This Sounds Like You?

If you're friendly, energetic, dependable, and love working with people, we'd love to meet you — even if you don't have dental experience.