Patient Care Coordinator

Southwest-Pediatric-Dental; Saint John (IN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Modern facilities

Mentorship

Career growth opportunities

Job summary

Southwest-Pediatric-Dental in Wake Forest, NC, is seeking a friendly front desk associate to welcome patients, verify insurance, and maintain accurate records. You will work closely with doctors and staff to ensure a positive patient experience and smooth scheduling.

The role requires excellent communication, organization, and the ability to thrive in a fast-paced setting while upholding HIPAA and office standards.

Qualifications

• 1+ years of medical or dental front desk experience.
• Strong communication and organizational skills.
• Comfortable in a fast paced, detail oriented environment.

Responsibilities

• Greet and check in patients
• Manage patient records and charting across office software
• Communicate with patients on scheduling, billing, and treatment status
• Verify insurance and maintain confidential financial records
• Support compliance with HIPAA, OSHA, and Dental Board standards

Skills

Front desk experience

Communication skills

Organizational skills

Job description

Join a dental practice built on excellent patient care, strong teamwork, and a culture that supports every member of the team. This role is central to the patient experience, and thrives on collaboration with doctors and staff to deliver a consistently positive visit for every patient.

Responsibilities

• Greet and check in patients
• Manage patient records and charting across office software
• Communicate with patients on scheduling, billing, and treatment status
• Verify insurance and maintain confidential financial records
• Support compliance with HIPAA, OSHA, and Dental Board standards

Qualifications

• 1+ years of medical or dental front desk experience
• Strong communication and organizational skills
• Comfortable in a fast paced, detail oriented environment

What We Offer

• Modern facilities and advanced technology
• Mentorship and career growth opportunities
• A diverse patient base and meaningful clinical work

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Wake Forest, North Carolina, United States