Patient Care Coordinator

Keplr Vision; Sacramento (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Visions Optometry is seeking a Patient Care Coordinator to be the first point of contact for patients, providing a welcoming atmosphere and top-tier care throughout visits. You will handle scheduling, inquiries, and front desk responsibilities with a patient-first mindset.

The role emphasizes clear communication, organization, and the ability to multitask in a dynamic, healthcare setting, with on-site work in Sacramento, CA. Training will be provided for the right candidate.

Qualifications

• 1+ year of customer service experience.
• Strong communication and professional demeanor.
• Tech-savvy with basic computer skills.
• Organized with ability to multitask.

Responsibilities

• Be the friendly voice on the phone, assisting patients with scheduling and inquiries
• Greet and check in patients with a warm smile and professional demeanor
• Manage a variety of front desk tasks with efficiency and attention to detail
• Ensure smooth patient flow through excellent time management and multitasking skills

Skills

Customer service

Communication skills

Tech skills

Organization

Job description

Patient Care Coordinator - Visions Optometry

Are you passionate about providing exceptional customer service and making a difference in the lives of patients? We're looking for a friendly, professional, and detail-oriented individual to join our team as a Patient Care Coordinator. In this dynamic, customer-facing role, you'll be the first point of contact for patients, offering a welcoming atmosphere and top-tier care every step of the way.

What You'll Do

• Be the friendly voice on the phone, assisting patients with scheduling and inquiries
• Greet and check in patients with a warm smile and professional demeanor
• Manage a variety of front desk tasks with efficiency and attention to detail
• Ensure smooth patient flow through excellent time management and multitasking skills

What We're Looking For

• 1+ year of customer service experience (healthcare experience a plus, but not required!)
• Strong communication skills with the ability to interact professionally and courteously with patients
• Tech-savvy with basic computer skills and the ability to learn new systems quickly
• A positive, can-do attitude and the ability to stay organized under pressure

Why You'll Love Working Here

• Career growth opportunities - We believe in promoting from within, offering a path for advancement as you gain experience and develop your skills.
• Upward mobility - Take your career to the next level! Whether you're looking to grow into leadership roles or specialize in other areas of healthcare, the opportunities are endless.
• Supportive, team-oriented environment where your contributions are valued and your growth is encouraged.

Ready to jumpstart your career in healthcare? We're willing to train the right person - if you're passionate about providing outstanding patient care, creating an unforgettable first impression, and building a rewarding career, we want to meet you!