Patient Care Coordinator

Talentify; Boise (ID); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Career growth opportunities

Upward mobility

Supportive team environment

Job summary

Ada Vision Center is seeking a Patient Care Coordinator to serve as the first point of contact for patients, offering a welcoming atmosphere and top-tier care. You will handle scheduling, inquiries, and front desk duties, ensuring smooth patient flow with strong time-management skills.

The role emphasizes professional communication, attention to detail, and the ability to learn new systems quickly, in a healthcare-focused environment that values patient service and teamwork.

Qualifications

• 1+ year of customer service experience; healthcare exp a plus but not required
• Strong communication skills for professional patient interactions
• Tech-savvy with basic computer skills and ability to learn new systems quickly
• Positive, can-do attitude and ability to stay organized under pressure

Responsibilities

• Answer phones and assist patients with scheduling and inquiries
• Greet and check in patients with a warm, professional demeanor
• Manage front desk tasks with efficiency and attention to detail
• Ensure smooth patient flow through time management and multitasking

Skills

Customer service

Communication

Multitasking

Tech-savvy

Organized

Job description

Patient Care Coordinator - Ada Vision Center

Are you passionate about providing exceptional customer service and making a difference in the lives of patients? We’re looking for a friendly, professional, and detail-oriented individual to join our team as a Patient Care Coordinator. In this dynamic, customer-facing role, you’ll be the first point of contact for patients, offering a welcoming atmosphere and top-tier care every step of the way.

What You’ll Do:

• Be the friendly voice on the phone, assisting patients with scheduling and inquiries
• Greet and check in patients with a warm smile and professional demeanor
• Manage a variety of front desk tasks with efficiency and attention to detail
• Ensure smooth patient flow through excellent time management and multitasking skills

What We’re Looking For:

• 1+ year of customer service experience (healthcare experience a plus, but not required!)
• Strong communication skills with the ability to interact professionally and courteously with patients
• Tech-savvy with basic computer skills and the ability to learn new systems quickly
• A positive, can-do attitude and the ability to stay organized under pressure

Why You’ll Love Working Here:

• Career growth opportunities – We believe in promoting from within, offering a path for advancement as you gain experience and develop your skills.
• Upward mobility – Take your career to the next level! Whether you're looking to grow into leadership roles or specialize in other areas of healthcare, the opportunities are endless.
• Supportive, team-oriented environment where your contributions are valued and your growth is encouraged.

Ready to jumpstart your career in healthcare? We’re willing to train the right person—if you’re passionate about providing outstanding patient care, creating an unforgettable first impression, and building a rewarding career, we want to meet you!