Patient Care Coordinator

Haik Humble Eye Center; Rayville (LA); On-site; USD 17,000 - 25,000; Full time

Job summary

Haik Humble Eye Center in Rayville, LA is seeking a patient care coordinator to greet patients, check them in, and update demographics with accuracy and warmth.

You will verify insurance, obtain information, answer questions about benefits, maintain HIPAA compliance, and collaborate with the clinical team to ensure timely patient care in a fast-paced office.

Qualifications

• Hours: 7:30 to 5:00 Monday through Friday.
• Medical office experience preferred, not required.
• Proven record of working in a fast-paced environment.
• Ability to multi-task effectively and work with a team.
• Perform with a high level of accuracy under pressure.
• Strong verbal and written communication.

Responsibilities

• Greet patients in a polite, respectful, and cheerful manner; provide patients with clear instructions and directions
• Check-in all patients; review patient paperwork for accuracy and completion
• Update patient demographic information as needed
• Obtain insurance information and scan paperwork into computer system
• Answer patient questions regarding insurance benefits and payments
• Maintain patient confidentiality and adhere to HIPAA guidelines
• Verify medical and vision insurance, contact insurance companies
• Follow up with a clinical team member if patient has any questions or concerns about their treatment
• Maintain communication with clinical team to ensure timely patient care
• Perform other duties, as required

Skills

Customer service

Communication

Teamwork

Attention to detail

HIPAA compliance

Tools

EHR systems

Job description

Description

Busy and growing eye care practice in search of a patient care coordinator with a proven track record of accurate work product in a very fast-paced environment. This position is located in Rayville, LA. The patient care coordinator is responsible for greeting patients, accurately checking patients into appointments, and updating patient information while providing exceptional customer services to all guests in an attentive, friendly, and efficient manner. They will join a dedicated and energetic team with a passion for patient care.

• Greets patients in a polite, respectful, and cheerful manner; provide patients with clear instructions and directions
• Check-in all patients. Review patient paperwork for accuracy and completion
• Update patient demographic information as needed
• Obtain insurance information and scan paperwork into computer system
• Answer patient questions regarding insurance benefits and payments
• Maintain patient confidentiality and adhere to HIPAA guidelines
• Verify medical and vision insurance, contact insurance companies
• Follow up with a clinical team member if patient has any questions or concerns about their treatment
• Maintain communication with clinical team to ensure timely patient care
• Perform other duties, as required

Requirements

• Hours: 7:30 to 5:00 Monday through Friday.
• Medical office experience preferred, not required
• Proven record of working in a fast-paced environment required
• Ability to multi-task effectively and work with a team, quick thinker
• Perform with a high level of accuracy under pressure
• Interpersonal skills, strong verbal and written communication