Patient Care Coordinator

Ncimplant; Raleigh (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Retirement plan

Vision insurance

Job summary

Nu Image Surgical Center in Raleigh, NC is seeking a Patient Care Coordinator to be the first contact for patients. You will manage check-in/out, scheduling, and communications to ensure a smooth, friendly experience.

The role requires excellent communication, strong organization, multi-tasking in a fast-paced dental office, and proficiency with dental practice management software. Team collaboration supports clinical staff and office operations.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multi-task in a fast-paced environment.
• Proficient in dental practice management software.
• Previous experience in a dental or medical office preferred.

Responsibilities

• Patient Check-In and Check-Out: Greet patients, manage the check-in/check-out process, and ensure all patient information is accurate.
• Payment Collection: Collect co-payments and manage billing inquiries.
• Appointment Scheduling: Schedule patient appointments and manage the calendar efficiently.
• Communication: Answer phone calls and emails promptly, providing accurate information and assistance.
• Referrals Management: Communicate with referring offices and follow up with patients as necessary.
• Schedule Preparation: Prepare daily schedules for the dental team and ensure all appointments are properly coordinated.
• Team Collaboration: Work closely with the clinical team to ensure seamless patient care and office operations.

Skills

Communication skills

Organizational skills

Multi-tasking

Customer service

Tools

Dental practice management software

Job description

Description

At Nu Image Surgical Center, we pride ourselves on delivering exceptional oral surgery and periodontal care in a warm and welcoming environment. Our team is dedicated to providing the highest level of patient care, and we are currently seeking a dynamic and organized Patient Care Coordinator to join us.

Position Overview: We are looking for a highly motivated Patient Care Coordinator to be the first point of contact for our patients. The ideal candidate will be responsible for ensuring a smooth and positive experience from check-in to check-out. This role requires excellent communication skills, the ability to multi-task efficiently, and a strong team-player mentality.

Key Responsibilities:

• Patient Check-In and Check-Out: Greet patients, manage the check-in/check-out process, and ensure all patient information is accurate.
• Payment Collection: Collect co-payments and manage billing inquiries.
• Appointment Scheduling: Schedule patient appointments and manage the calendar efficiently.
• Communication: Answer phone calls and emails promptly, providing accurate information and assistance.
• Referrals Management: Communicate with referring offices and follow up with patients as necessary.
• Schedule Preparation: Prepare daily schedules for the dental team and ensure all appointments are properly coordinated.
• Team Collaboration: Work closely with the clinical team to ensure seamless patient care and office operations.

Qualifications:

• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multi-task and manage time effectively in a fast-paced environment.
• Proficient in using dental practice management software, required.
• Previous experience in a dental or medical office is preferred.
• A positive attitude and a team-oriented approach to work.

Schedule: Monday, Tuesday, and Thursday 6:30 a.m. to 5:00 p.m. and Friday 6:30 a.m. to 4:30 p.m.

Benefits:

• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance