Patient Care Coordinator

Clear Destination Inc.; McKinney, Northern (TX, KY); Hybrid; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical, vision, and dental benefits

Paid time off

401k with match

Job summary

Clear Destination Inc. at Newberry Vision Center in McKinney, TX seeks a Patient Care Coordinator I to ensure a warm, efficient patient experience from check-in to check-out. You’ll be the smiling first point of contact, handling scheduling, questions, and front desk operations with care.

The role emphasizes strong communication, computer proficiency, and a team-oriented mindset in a supportive optical practice environment.

Qualifications

• 1+ year of customer service experience; healthcare or optical is a bonus.
• Excellent communication, friendly and professional demeanor.
• Comfortable with computers and quick to learn new systems.

Responsibilities

• Be the welcoming voice on the phone, helping patients with scheduling and questions.
• Greet and check in patients with professionalism and warmth.
• Keep front desk operations running smoothly and efficiently.
• Support patient flow with multitasking and time management.

Skills

Customer service

Healthcare experience

Phone etiquette

Tools

CRM systems

Electronic health records

Job description

Patient Care Coordinator I - Newberry Vision Center

Join Our Team as a Patient Care Coordinator @ Newberry Vision Center, located at 1716 W Virginia St, McKinney, TX 75069

Are you someone who thrives on making people feel welcome and cared for? Do you love creating positive first impressions and being the go-to person for support? At Newberry Vision Center, our Mission is to Save Eyes & Spark Joy! We’re looking for a warm, organized, and patient-focused individual to be the heartbeat of our front desk.

As a Patient Care Coordinator, you’ll be the first smile patients see and the friendly voice they hear. You’ll help create a seamless experience from check-in to check-out, making every visit feel personal and stress-free.

Competitive & guaranteed hourly rate + benefits + being a part of an amazing environment!

Pay & Schedule:

• $17-20/hour
• Monday - Friday hours, NO WEEKENDS!

What You’ll Be Doing:

• Be the welcoming voice on the phone, helping patients with scheduling and questions
• Greet and check in patients with professionalism and warmth
• Keep things running smoothly with efficient front desk operations
• Support patient flow with strong multitasking and time management skills

What We’re Looking For:

• 1+ year of customer service experience (healthcare or optical experience is a bonus!)
• Excellent communication skills and a friendly, professional demeanor
• Comfortable with computers and quick to learn new systems
• A team player with a positive attitude and strong organizational skills

Why You’ll Love It Here:

• Competitive Benefits - We offer excellent medical, vision, and dental benefits + PTO, holiday pay, 401k + match & so much more!
• Growth Opportunities - Within each group of practices and at the corporate level, where applicable, we promote from within and support your career journey.
• Upward Mobility- Whether you're aiming for leadership or specialization, we'll help you get there.
• Supportive Culture- Join a team of that values your contributions and celebrates your success.

A Personal Touch From Our Optometrist:

At Newberry Vision Center, we believe Eyes Matter. Eyecare Matters. We take pride in creating a warm, welcoming environment where every patient feels like family and every team. member feels supported. Our culture is built on collaboration, celebration, and compassion - whether it's cheering each other on, sharing lunch together, or celebrating milestones big and small.

Ready to Launch Your Career?

We're excited to train the right candidate! If you're passionate about patient care and want to grow in a supportive, fast-paced environment, we'd love to meet you.